Regional Vice President

Interstate Parking is a rapidly growing managed parking solutions company headquartered in Milwaukee, Wisconsin with 500+ team members operating over 400 locations with more than 85,000 parking spaces in geographic markets from California to Vermont. We’ve accomplished this by creating exceptional customer experience through advanced technology and innovative marketing techniques. Since 2023, we've received Top Workplace recognition from the Milwaukee Journal Sentinel, as well as national Cultural Excellence awards for Leadership, Innovation, Employee Well-Being, and Employee Appreciation—all based on feedback from our team members.

About the role

This role reports to the Chief Operating Officer (COO) and oversees multiple Interstate Parking markets within an assigned multi-state region. The Regional Vice President provides strategic leadership and operational oversight, driving growth, improving performance, strengthening client relationships, and ensuring consistent service delivery. This position leads and develops General Managers and market leadership teams, supports new business initiatives, and implements scalable processes to support the company's expansion. Accountable for regional profitability, operational excellence, client satisfaction, and execution of Interstate Parking's business strategy.

Responsibilities

• Lead and support multiple Interstate Parking markets within your assigned region
• Coach, mentor, and develop General Managers and market leadership teams to drive operational excellence
• Oversee regional financial performance, including budgeting, forecasting, revenue growth, expense management, and profitability
• Ensure consistent execution of company policies, operational standards, and exceptional customer service across all markets
• Build and maintain strong relationships with clients, property owners, municipalities, and key business partners
• Serve as the primary point of escalation for operational, client, employee, and service-related matters
• Partner with executive leadership to develop and execute regional strategies that support company growth
• Support client retention, contract renewals, proposals, presentations, and new business opportunities
• Identify opportunities to improve operational efficiency, service delivery, and overall market performance
• Analyze operational and financial data to develop action plans and drive continuous improvement
• Lead the successful onboarding and integration of new locations, contracts, and acquisitions
• Ensure markets are appropriately staffed and supported to meet operational and client needs
• Partner with Human Resources on recruiting, employee relations, succession planning, performance management, and leadership development
• Conduct regular market visits to support teams, strengthen client relationships, and ensure operational excellence
• Ensure compliance with company policies, contractual obligations, safety standards, and applicable laws
• Champion the use of technology and reporting tools to improve efficiency and decision-making
• Represent Interstate Parking in client meetings, industry events, and executive presentations

Requirements

• 10+ years of progressive operations leadership experience in parking, hospitality, transportation, property management, retail, or another customer-focused industry
• 5+ years of experience leading multiple locations, markets, or business units
• Proven success managing financial performance, including budgets, forecasting, revenue growth, and profitability
• Demonstrated ability to lead, coach, and develop high-performing leadership teams
• Experience building and maintaining strong client and stakeholder relationships
• Excellent leadership, communication, problem-solving, and decision-making skills
• Strong business and financial acumen with the ability to analyze performance metrics and drive results
• Comfortable using technology, reporting tools, and business systems to support operational excellence
• Bachelor's degree in Business, Management, Finance, Marketing, or a related field, or an equivalent combination of education and leadership experience
• Ability to travel regularly throughout the assigned region
• Valid driver's license with an acceptable driving record
• Proficient with Microsoft Office and business reporting systems

Benefits

• Competitive base salary with performance-based incentive opportunities
• Comprehensive medical, dental, and vision insurance
• Company-paid life insurance and disability coverage
• 401(k) with Company match
• Paid time off and paid holidays
• Car allowance
• Monthly cell phone allowance
• Professional development and leadership growth opportunities