Regional Vice President

We need to output only HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate, duplicated lines, application instructions. Include a section only when posting has real, specific content for it. Avoid filler like "commensurate with experience". Pay and Schedule sections only if posting actually states them. The posting includes compensation range: $153,000 - $213,000. Also mentions annual incentive program. So we can have Pay section with that. Schedule? Not mentioned; it's hybrid role reporting to Harrisburg, PA office. Not explicit schedule (full-time). Not given, so we should not create Schedule section. Benefits? Not mentioned explicitly; only mention annual incentive program maybe considered benefit but not explicit benefits like health, etc. Probably we should not create Benefits unless explicit. The posting mentions "annual incentive program" but not benefits. Safer to omit Benefits. We need sections: About the role (maybe from first paragraph), Responsibilities (Essential Duties and Responsibilities + Additional Responsibilities maybe), Qualifications (Education/Credentials, Experience, Technical/Professional Knowledge), Skills (maybe part of Qualifications? But we can separate Skills if present). The posting includes "POSITION COMPETENCIES" list: Coaching & Influencing, Conflict Management, Facilitating Change, Ability to Grow & Adapt, Strategic Planning, Embraces Data Analytics. Those could be Skills. Also there are many skill statements under Technical/Professional Knowledge. We could combine them into Skills section. We need to preserve all substantive information, not invent or summarize away detail. Must not omit details. So we need to include all duties, qualifications, etc. Use lists for duties/requirements/benefits. Use

  for prose. We must not duplicate lines. The posting has duplicated sentence about negotiating contract renewals appears twice; we should include only once. We need to strip boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The posting includes "JOB REQUIREMENTS (as required by ADA - Americans with Disabilities Act)" which is a list of requirements; we should keep that as part of Requirements or maybe as a separate Requirements section. It's substantive (ADA requirements). We'll include under Requirements. We need to avoid headings with filler. So we will create sections: About the role, Responsibilities, Qualifications, Skills, Pay. Possibly also "Additional Responsibilities" could be merged into Responsibilities. Let's extract content. About the role: first paragraph: "Inservco Insurances Services, Inc. is a leading third-party claims administration firm providing integrated risk management services to more than 700 customers. We are a wholly owned subsidiary of Penn National Insurance. We are seeking a Regional Vice President responsible for management of an assigned territory and or designated accounts, ensuring that goals and objectives of the TPA are exceeded or achieved through effective claims management, expense management and customer service that favorably impacts the TPA’s bottom line results. This position is fully accountable for the administration of all claims assigned to their territory or designated accounts. This is a hybrid role reporting to the Harrisburg, PA office." We can put that as

  under About the role. Responsibilities: combine Essential Duties and Responsibilities and Additional Responsibilities (excluding duplicated). Need to list each duty as

• . Must preserve all details. Let's extract duties list: From Essential Duties and Responsibilities paragraph (long sentence with many duties separated by periods). We'll split into items. I'll list them: - The Regional Vice President must clearly articulate a vision that others find compelling and motivating, in order to achieve desired results. - Duties can include sales calls and presentations to attract and retain TPA services to healthcare providers, self-insured pools, brokers, consultants, and insurance companies. - Responsible to negotiate certain contract renewals and preparation and completion of contracts, and coordination and completion for clients of self-insured renewal applications through coordination with state agencies. - Develop, direct and coach assigned staff, to include establishing performance objectives and clear success criteria, as well as monitoring performance outcomes and addressing issues appropriately. - Lead by example in communicating with staff. Encourage open dialogue in staff meetings and 1:1 discussions. - Identifies the key tasks and resources needed to achieve strategic objectives. - Identifies and understands current developments and trends within the insurance industry and formulates and directs actions against trends, in order to meet operational objectives. - Communicates and develops relationships with our clients. Proactive in promoting and delivering quality multi-line claims services. - Drives results by supporting corporate initiatives and engaging employees and inspiring their adoption. - Communicates any needed business changes to include what is changing, why the need, anticipated benefits; emphasizes the impact of change on performance expectations and individual, team, and organizational results. - Represents the company at industry conventions, meetings, conferences and exhibitions. - Manages external relations with attorneys, agents, vendors, and regulatory agencies to cultivate a favorable image for Inservco and Penn National Insurance. - Proactively addresses and resolves various types of issues while maintaining and nurturing positive internal and external company relationships. - Manages TPA claims service operations to exceed or achieve division goals and objectives. - Fully accountable for claims dispositions and processes with recognition of applicable client authority, making certain that appropriate reserves are maintained for open claims and that claims quality and customer expectations are exceeded. - Performs marketing activities to support unit and company financial objectives. - Ensure staff performs claim handling tasks and responsibilities in accordance with client contracts, general tort statutes/case law and company guidelines in designated jurisdiction. - Leads, evaluates, and quantifies staffing levels and performance expectations needed to maximize business results and exceed customer expectations. - Responsible for hiring and training assigned staff. - Establishes performance standards for quality, service, and budget and analyzes actual performance versus objective to effectively manage teams and impact the TPA’s bottom line. - Provides leadership to others in claims by virtue of mentoring to show demonstrated success in claim file quality performance over time through constructive feedback on file reviews in order to maximize business results while exceeding customer expectations and building collaboration within Inservco. Additional Responsibilities (list): - Challenges popular values, opinions, and decisions to ensure that actions taken are in the organization’s best interests; diplomatically says what needs to be said even in the face of pressure or conflict; offers direct and candid feedback. - Takes critical action to achieve breakthrough results despite the uncertainty of outcomes; confronts difficult problems early. - Accepts personal risks and/or consequences of failure and persists even in the face of opposition or fear. - Asks for others’ opinions and ideas to gain their commitment and encourage responsibility; unleashes ideas through questioning. - Develops managerial and claim handling skills and competencies of professionals through identification of development needs, implementation of training programs, effective performance evaluations, and career guidance counseling. - Performs other duties as may be assigned by the President & CEO Inservco. Special Relationships maybe not a section; but could be part of Responsibilities? It describes reporting lines. Might be considered part of Responsibilities but not a duty. Could be omitted? It's substantive but not a duty. Could be included under Responsibilities as a note. But we have no section for that; maybe we can include under Responsibilities as a bullet. Special Relationships bullet list: - Incumbent may have some board facing interaction with Inservco Board members - Team Leaders, Claims Technical Specialists, Senior Claims Representatives and other professional claims staff and selected administrative personnel report to the Regional Vice President - Incumbent has direct contact with all levels of personnel within Inservco Insurance Services - Incumbent has direct contact with external customers, vendors, medical providers, brokers, consultants and attorneys We'll include those as bullets under Responsibilities. Now Qualifications: includes Education/Credentials, Experience, Technical/Professional Knowledge. We'll list as
  • each bullet. Education/Credentials: - Bachelor’s degree required - Successful completion of prescribed training program, or equivalent, preferred - IAA Certificate in General Insurance, Associate in Claims Program and Supervisor Management courses desirable Experience: - Minimum of 10 years of claims management experience in the insurance/TPA industry required; including a proven management record, with demonstration of required competencies in all aspects of TPA claims insurance coverages and claims management - Prior supervisory experience Technical/Professional Knowledge: - Exceptional knowledge of all TPA claims insurance coverages, claims standards and guidelines, to include worker's compensation, general liability, auto liability, property, public officials, police professionals and others - Excellent research, analytical and decision-making skills - Excellent customer service skills - Excellent communication skills, both oral and written, to include the ability to effectively communicate information that may be highly technical in nature - Proven sales, negotiation and solution-selling skills - Working knowledge and skill in company automation systems, to include fundamental knowledge on the use of personal computers - Good financial analysis skills - Excellent time management and organizational skills - Good PC skills, with an emphasis on Microsoft Office Suite Now Skills: we have POSITION COMPETENCIES list and also many skill statements overlapped. To avoid duplication, we could create Skills section comprising the POSITION COMPETENCIES list (Coaching & Influencing, Conflict Management, Facilitating Change, Ability to Grow & Adapt, Strategic Planning, Embraces Data Analytics). Also maybe include other skill statements not already covered? But many are already in Technical/Professional Knowledge. To avoid duplication, we could just list the POSITION COMPETENCIES as Skills. Thus Skills section: - Coaching & Influencing - Conflict Management - Facilitating Change - Ability to Grow & Adapt - Strategic Planning - Embraces Data Analytics Pay section: includes compensation range and annual incentive program. We'll put: - Estimated hiring range: $153,000 - $213,000 - Eligible to participate in annual incentive program (depending on eligibility under the plan) Now ensure we don't include filler like "commensurate with experience". Not present. We must not include any markdown fences. Output only HTML fragment. Structure:

    About the role

    ...

    Responsibilities

    • ...
    ...

    Qualifications

    ...

    Skills

    ...

    Pay

    ...
    Check for any duplicated content: we removed duplicate contract negotiation line. Check for any boilerplate: we removed ADA requirements? Actually we included ADA requirements under Qualifications? Wait we didn't include ADA requirements. The ADA requirements list is under "JOB REQUIREMENTS (as required by ADA - Americans with Disabilities Act)". That is substantive and should be included. Where to place? Could be under Qualifications or a separate Requirements section. Since we have Qualifications already, we could add a subsection but we only allow headings. Could add another section "Requirements" for ADA. But we already have Qualifications covering education/experience/knowledge. The ADA requirements are more about physical/job requirements. Could be under a separate section "Requirements". The instructions say use headings for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should have a Requirements section for ADA. So we need to add Requirements section. Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Pay. Now we need to move ADA requirements to Requirements. List them: - This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment. - Must be able to perform computer-based tasks and access digital information necessary for job duties, including through the use of assistive technologies. - Must be able to complete computer-based tasks and utilize