Regional Vice President

About the Company

Asset Living is a third‑party management firm founded in 1986 that delivers value to partners across multifamily, single‑family rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions. Recognized as one of the nation’s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is an Accredited Management Organization (AMO) and a member of IREM. The company emphasizes a collaborative culture where every voice is heard and growth is shared.

About the Role

The Regional Vice President (RVP) of Operations oversees a portfolio of residential properties, leading Regional Managers and their teams. This senior leadership position drives operational success, ensures client satisfaction, and acts as a key liaison between executive leadership, clients, and on‑site operations.

Responsibilities

• Leadership & People Development
  • Manage and support Regional Managers by setting clear goals, offering strategic guidance, and promoting professional development.
  • Foster a culture of accountability, collaboration, and performance across the region.
  • Identify, attract, and develop top talent; promote internal growth through mentoring and succession planning.
  • Encourage training completion and continuous learning throughout all levels of the team.
• Client & Stakeholder Engagement
  • Build and maintain strong relationships with ownership groups by understanding their goals and delivering value‑added solutions.
  • Support new business opportunities through client engagement and by identifying potential acquisitions or service expansions.
  • Lead regional business reviews and represent the company in client meetings, industry events, and executive briefings.
• Operational Oversight
  • Oversee day‑to‑day operations and financial performance of the regional portfolio.
  • Support Regional Managers in developing budgets, reviewing capital projects, and resolving operational issues.
  • Identify areas for improvement, implement process enhancements, and ensure consistent execution of company standards.
  • Leverage technology and best practices to improve service delivery and operating efficiency.
• Communication & Problem‑Solving
  • Adjust communication style based on the audience—internal teams, clients, or leadership.
  • Provide clear, proactive updates on business performance, challenges, and progress.
  • Lead regional problem‑solving initiatives and foster a collaborative approach to decision‑making.
  • Represent the organization professionally in public speaking and client engagements.
• Customer & Brand Experience
  • Promote excellent customer service standards for both residents and clients.
  • Support innovation in services, vendors, and systems to improve property performance and enhance the client and resident experience.
  • Serve as a brand ambassador by engaging with local industry associations and building strong community relationships.
• Travel
  • Travel estimated at 25‑50 % of work time annually for property visits, conferences, training sessions, or other business‑related activities.

Qualifications

• Bachelor’s degree preferred; relevant property‑management operations experience may substitute for formal education.
• Experience as a Regional Manager in multifamily and/or student housing operations required, with strong understanding of site‑level operations, client engagement, and regional leadership.
• Demonstrated success in managing teams, supporting operational performance, and fostering client satisfaction across multiple properties.
• Familiarity with budgeting, forecasting, and reporting processes.
• Industry certifications such as CAM, CAPS, or CPM are a plus.