Regional Trauma Sales Representative - Central/MidAtlantic Regions

Why Join Stryker?

The Regional Trauma Sales Representative can be located in any of the following states: Colorado, Illinois, Minnesota, Iowa, North Dakota, South Dakota, Montana, Wyoming, Wisconsin, Missouri, Kansas, Nebraska, Michigan, Indiana, Ohio, West Virginia, Virginia, or Maryland.

What You Will Do

• Support and sustain coverage in territory
• Foster and maintain existing relationships with surgeons in territory
• Uphold team culture and build strong relationships with Sales Manager and teammates through daily communication and acting as a team player
• Represent Stryker as a leader in the industry and the marketplace by promoting our products to a sophisticated audience comprised of surgeons and healthcare professionals
• Provide excellent customer service to territory customer accounts, provide information on proper use and maintenance of Stryker products, product functionality and updates, changes to product portfolio, and educational programs
• When not covering a LOA, Regional Representative will be responsible for:
• Providing territory coverage for Level 1 conversions
• Serving as the primary backup contact support for territory for Sales Representatives and Associates, as requested
• Completing Sales Representative training program, consisting of Employee Orientation, Center Training, Product Knowledge and Field Territory Training
• Attending surgeries in which Stryker Trauma products are used, to ensure all products are available for surgeon use in each case and to instruct surgeons regarding product use and functionality
• Working with sales teams to deliver excellent customer service and further develop and support the customer relationships
• Identifying the needs of new prospects and, in conjunction with the Sales Representative, developing appropriate responses
• Learning features and benefits of new products with ability to successfully use additional products as they become available
• Implementing sales plans and marketing strategies to competitively position the organization
• Assisting the Sales Representative in meeting and exceeding business targets (quotas)
• Travel up to 80-90%
• Serve as the primary backup contact support for territory for Sales Representatives and Associates, as requested
• Attend surgeries in which Stryker Trauma products are used, to ensure all products are available for surgeon use in each case and to instruct surgeons regarding product use and functionality
• Work with sales teams to deliver excellent customer service and further develop and support the customer relationships
• Identify the needs of new prospects and, in conjunction with the Sales Representative, develop appropriate responses
• Learn features and benefits of new products with ability to successfully use additional products as they become available
• Implement sales plans and marketing strategies to competitively position the organization
• Assist the Sales Representative in meeting and exceeding business targets (quotas)
• This role supports the sales organization indirectly by providing exceptional customer service and account support, rather than carrying direct sales or quota responsibility, ensuring continuity of service while Leap Sales Representatives travel to cover territories impacted by medical leaves or other coverage gaps. This position plays a critical support function in enabling the broader sales team's effectiveness and ensuring uninterrupted service to our hospital partners.
• Coordinate with manager and sales teams to assist in participating with on-call case coverage needs
• Acquire a basic understanding of the sales requirements, to include regulatory compliance issues
• Consistently comply with business principles (including AdvaMed): maintain the privacy and confidentiality of information; protect the assets of the organization; act with ethics and integrity; report non-compliance; and adhere to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures
• Assist in account problem resolution
• Maintain training in sales skills and products
• When necessary, market the product line to customers, based upon knowledge of functionality, features, and factors that differentiate Stryker’s Recon products from those of its competitors
• Maintain knowledge of the industry, customers, and competitive trends
• Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required

What You Need

• 4+ years’ experience in a clinical healthcare or sales role/sales support role (or a combination of the two)
• Trauma/Ortho Sales environment preferred
• Knowledge of principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
• Experience in building and maintaining relationships (with surgeons & hospitals in respective areas would be beneficial)
• Excellent organizational skills and knowledge in the use of current office technologies (MSOffice suite, databases, etc.)
• Must be comfortable in emergency/operating room environments