Regional Training Manager

About the role

It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company’s success.

Essential Duties And Responsibilities

• Collaborate with division management to execute a learning strategy for the division, including assessment of existing programs and analysis of gaps.
• Develop, coach, and manage relationships across the division and with a wide variety of partners based on trust, teamwork, and knowledge.
• Drive corporate initiatives and values through learning and development.
• Create developmental plans for teams and individuals.
• Manage the delivery of training and performance support solutions including new hire, management, team, technical, sales, service, and training to support company and division objectives.
• Manage training support functions.
• Build strong relationships with internal partners.
• Influence and contribute to building a service culture in the business.
• Measure the impact of various learning programs to ensure the appropriate business outcome is derived.
• Define and implement process improvements, tools, and technology to enhance processes for learning execution.
• Up to 50% travel required.

Education And/or Experience

• Current Driver’s License to facilitate travel throughout the division organization.
• Bachelor’s Degree strongly preferred.
• Minimum of three years training experience, preferably with a service or retail organization with a dispersed workforce.
• Comprehensive knowledge of learning and development principles including familiarity with technology-based learning, skill development, and change management.
• Credibility to influence and coach employees, peers, and executive management.
• Able to establish and maintain collaborative partnerships across the division.
• Able to work in a fast-paced, highly matrixed environment; establish priorities and achieve results.
• Client-focused to ensure that customer needs are built into solutions and processes.
• Excellent strategic and process thinking abilities.
• Results-driven and metrics-focused.
• Strong business acumen.
• Excellent communication and presentation skills.
• Professional executive demeanor; decisive with highly versatile interpersonal skills.
• Unquestionable business and personal integrity.

Qualifications

• Current Driver’s License to facilitate travel throughout the division organization.
• Bachelor’s Degree strongly preferred.
• Minimum of three years training experience, preferably with a service or retail organization with a dispersed workforce.
• Comprehensive knowledge of learning and development principles including familiarity with technology-based learning, skill development, and change management.
• Credibility to influence and coach employees, peers, and executive management.
• Able to establish and maintain collaborative partnerships across the division.
• Able to work in a fast-paced, highly matrixed environment; establish priorities and achieve results.
• Client-focused to ensure that customer needs are built into solutions and processes.
• Excellent strategic and process thinking abilities.
• Results-driven and metrics-focused.
• Strong business acumen.
• Excellent communication and presentation skills.
• Professional executive demeanor; decisive with highly versatile interpersonal skills.
• Unquestionable business and personal integrity.

Skills

• Strategic thinking
• Leadership
• Training and development
• Performance coaching
• Collaboration
• Customer service
• Change management
• Technology-based learning
• Process improvement

Benefits

Not specified.

Pay

$81,000 - $91,000 Annually

Schedule

Not specified.