Regional Training & Compliance Manager

Role Purpose

The Regional Training and Compliance Manager is responsible for providing professional and proactive service solutions at all levels across the organization. The role is responsible for measuring and evaluating the ROI on training for the business and ensuring we are compliant and productive. The Regional Training and Compliance Manager will be the liaison between multiple stakeholders to troubleshoot, launch and provide training solutions to address deficiencies.

What You Will Be Doing

• Update, design and develop training and management programs to support operational strategic plan and business objectives.
• Oversee, maintain, and update effective training programs for all levels of operations.
• Design relevant content to inspire, educate, and engage our employees.
• Use proven training metrics to build training programs, completes training needs/ gap analysis.
• Be responsible for the generation, compiling, maintenance, and accuracy of training statistics for the organization.
• Develop and roll out Manager-in training program and measure individual achievement of learning objectives, validates skill/knowledge development, and assesses cultural fit.
• Model the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
• Be responsible for the management, content and continuous improvement of the company’s LMS Systems.
• Ensure that training is providing the customer service that meets or exceeds Company standards and customer expectations.
• Liaise with multiple stakeholders to include training, Ops Teams in order to develop & enhance procedures and determine training opportunities in key areas to include manpower planning, soft skills, operational programs.

Safety, Security, Wellbeing And Compliance

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What We Are Looking For

• Candidate will need 1-3 years of Training administration experience in one of the following lines of Business; Ground Handling, Cargo Handling
• Bilingual in English and Spanish is preferred but not a requirement
• Experience leading and designing web meetings, learning management systems, and event platforms
• Must be able to set priorities, meet deadlines, and manage multiple tasks
• Correct use of English grammar, spelling, punctuation, and vocabulary
• Strong working knowledge of all Microsoft Office applications. Learning Management System required: Excel, Word and Power Point experience required
• Excellent interpersonal and communication skills required
• Strong team management, collaboration, and facilitation skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write technical reports and correspondence
• Ability to read, analyze and interpret general business periodicals, Federal Aviation Administration (FAA), NFPA 407, Menzies GOM, OSHA Standards, and government regulations
• Assists in the investigation of accidents, injuries, and near misses and cooperates in the preparation of material and evidence for use in hearings, lawsuits, and insurance investigations; will also evaluate root causes and recommend corrective action
• Valid state driver’s license, ability to obtain required security clearances and ability to obtain a driving icon / authorization from local airport authority
• Must pass all pre-employment testing required
• Must be able to travel when required
• Performs other training duties as assigned by the Director of Training and Compliance

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential. Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter below, if there are any reasonable adjustments to our process that you would like us to consider. As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

If this role ticks all the boxes for you, please click apply now! Closing date: August 30, 2026.