Regional Technical Training Manager

Duties

• Technical field training, evaluation and reporting
• IPM service training and Quality Control of all Residential and Commercial Pest Control Service Professionals, Termite Service Professionals, Sentricon Service Professionals, Home Evaluators, Renewal Inspectors, Service Managers and Service Center Managers on a daily basis
• Conduct Service Center inspections quarterly or as assigned
• Conduct Sentricon Quality Assurance Reviews (QARs) as assigned
• Conduct paperwork reviews at the service center level for any or all sales or service segments quarterly or as assigned
• Conduct vehicle inspections at the Service Center level as assigned
• Conduct Arrow approved service center training courses quarterly or as assigned
• Conduct Respirator training and fit testing for service center employees annually or as assigned
• Train new service employees to take and pass necessary state exams within the state required period as necessary or assigned
• Advise and train Region and Service Center operation employees on federal and state rules and regulation changes as assigned
• Afford Region and Service Center operations with safety compliance ongoing or as assigned
• Afford assistance to the Director of Technical Services & Professional Development in Service Protocol design and implementation for all service segments and pests as assigned
• Maintain state Certified Operator and Certified Instructor status as well as other state certifications/registrations as necessary

Requirements

• Ability to travel daily to the service center where duties are scheduled to be performed
• Oversee new product use and evaluation as assigned by the VP of Technical Services & Quality Control

Qualifications

• Bachelor’s degree in a related field
• Minimum of 5 years of experience in pest control, termite protection, or related field
• Experience in training and quality control
• Knowledge of state and federal regulations
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Skills

• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Knowledge of state and federal regulations
• Proficiency in Microsoft Office Suite

Benefits

• Competitive Compensation
• Work-Life Balance
• Awards and Recognition Programs
• Career Mapping
• Professional and Career Development Training
• Upward Career Mobility
• 401K Matching
• Medical
• Dental
• Vision
• Employer-Paid Life Insurance
• Ancillary Products: Disability Insurance, Voluntary Life Insurance, Cancer & Accident Ins., Auto and Home Insurance
• Employee Assistance Program
• Health & Wellness Programs
• Paid holidays
• Paid and unpaid time off
• Paid Parental Leave