Jobs · Engineering · Michigan

Regional Technical Services Manager

Five Star Parks and Attractions · Wyoming, MI · 1 mo ago
On-siteEngineeringFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like EEO, E-verify, APPLY NOW, etc. Also remove duplicated lines. Must not create sections with placeholder text. We need to parse the posting. Content: Location: Craigs Cruisers - Grand Rapids, MI Position Type: Full Time Salary (no amount given) -> no salary info, so we should NOT create Pay section because no specific salary. Company Overview: paragraph about Five Star Parks & Attractions. Job Summary: description of Regional Technical Services Manager. Accountabilities: list of duties (oversee training, budget, inventories, travel, capex, game payouts, repairs, meetings, inspections, PM programs, safety program, hiring, corrective action, support RVPs, bring ideas, instill core values). Principle Duties And Responsibilities: list (manage vendors, safety culture, OSHA compliance, interact/communicate, must be available all shifts, must be able to stand/walk up to 10-hour shifts, perform other duties as assigned). Skills/Competencies Required: list (knowledge of social media to drive sales, proficient in MS Word, Excel, CRM, solid time management, organization, prioritization, ability to work with little supervision, excellent customer service orientation, strong leadership and people skills, ability to build/foster team desired). Education, Qualifications And Experience: list (college/vocational degree/certificate preferred or 4-6 years related experience, positive engaging team-oriented view, willing to work weekends if needed, valid driver's license required, physical requirements: stand long periods, sit, walk, talk, read, write, climb, balance, reach, stoop, kneel, crouch, crawl, lift up to 20 lbs, reasonable accommodations). We also have location and position type info; could be included in a short paragraph maybe under About the role? The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we need to decide which sections to include based on content. We have content for: - About the role: could include Job Summary and maybe location/position type. That seems appropriate. - Responsibilities: could combine Accountabilities and Principle Duties And Responsibilities. - Requirements: maybe physical requirements? Or could be Qualifications. - Qualifications: Education, Qualifications And Experience. - Skills: Skills/Competencies Required. - Benefits: none given (no benefits mentioned). So we should NOT include Benefits. - Pay: none given (salary not specified). So no Pay. - Schedule: maybe mention full time, must be available all shifts, weekends, holidays. That's schedule info. So we could include Schedule section with that info. We must not create sections with placeholder text like "not specified". So we include Schedule only if we have specific schedule info: "Full Time", "Must be available to work all shifts including nights, weekends, and holidays." That's specific. We must not repeat job title as heading. So no heading for the job title. We must not include duplicated lines. Ensure we capture all substantive info without duplication. We need to output only HTML fragment, no /, no markdown fences. We'll structure:

About the role

Location: Craigs Cruisers - Grand Rapids, MI. Position Type: Full Time. Five Star Parks & Attractions is a leader in amusement and hospitality, operating family entertainment centers nationwide. The Regional Technical Services Manager provides technical leadership and support to Craig’s Cruisers and Fun Land locations within the assigned region, supporting location management teams, developing Technical Services staff, overseeing maintenance, safety, inspections, budgets, vendor relationships, and ensuring consistent and efficient technical operations across the region.

But we need to preserve all substantive info; we can't lose details like "Oversee the continual training of the Tech staff and track progress per technician." etc. So maybe better to keep Job Summary separate and then Responsibilities list. We could have About the role containing location, position type, company overview, job summary. Then Responsibilities list (accountabilities + principle duties). Then Qualifications (education/experience). Then Skills. Then Schedule. We must not create Requirements section if we don't have distinct requirements besides qualifications? Could combine qualifications and requirements but we have Qualifications section. We'll follow headings: About the role, Responsibilities, Qualifications, Skills, Schedule. Check if any content for Requirements separate: maybe physical requirements could be under Qualifications. We'll include physical requirements in Qualifications. Now ensure we don't include boilerplate: EEO, E-verify, APPLY NOW, etc. Also remove duplicated lines like "Must be available to work all shifts including nights, weekends, and holidays." appears maybe only once. Also "Must be willing to work weekends if business dictates a need or opportunity that must be handled before Monday." similar but we can keep both? They are similar but not exact duplicate; we can keep both as they are distinct statements. However we should avoid redundancy but not required to deduplicate strictly; but instruction says remove duplicated lines. So we should detect duplicates. Let's list all statements: From Accountabilities: - Oversee the continual training of the Tech staff and track progress per technician. - Oversee the budget of the Tech departments in the region including budget training, declining budget and repair and maintenance budget. - Review inventories and approve parts orders for the region. - Travel to sites in the region quarterly or as needed. - Provide guidance on Capex projects for the region. - Oversee game payouts by maintaining proper payout for redemption and merchandise games. - Oversee repairs and maintenance of any resources necessary to facilitate repairs. - Organize and facilitate weekly and monthly meetings to review issues, challenges and goals. - Track and plan for yearly building and ride inspections to include but not limited to state ride inspections, non-destructive testing, and building fire extinguisher/sprinkler inspections. - Review the P.M. programs for proper execution and documentation set forth by the manufacturer and/or company guidelines. - Ensure that the safety program is being followed per company guidelines. - Support the hiring and corrective action of the Tech staff in the region. - Conduct supporting interviews using proper HR guidelines. - Support the RVPs in the development of the brand and tech department. - Bring ideas and processes to the brand to further the development and evolution of the brand. - Instill the core values of the Five Star Parks brand. From Principle Duties And Responsibilities: - Manage and leverage 3rd party vendors. - Create a positive safety culture ensuring safety of our employees and visitors at all times. - Ensure OSHA compliance and safety standards. - Interact and communicate with employees to monitor performance, engagement, and employee development - Must be available to work all shifts including nights, weekends, and holidays. - Must be able and willing to stand or walk for up to 10-hour shifts. - Perform other duties as assigned by management. From Skills/Competencies Required: - Knowledge of how to use social media to drive sales is required: Including Linkedin, TikTok, Facebook, Instagram, Pintrest etc… - Proficient in computer software including Microsoft Word, Excel and CRM - Solid time management, organization and prioritization skills; ability to work with little or no direct supervision. - Excellent customer service orientation and focus on customer satisfaction required. - Strong leadership and people skills, plus the ability to build and foster a team environment desired. From Education, Qualifications And Experience: - College or vocational degree/certificate preferred or 4-6 years of related experience. - Must have a positive, engaging, and team-oriented view on the workplace. - Must be willing to work weekends if business dictates a need or opportunity that must be handled before Monday. - Valid driver’s license required. - While performing the duties of this job, the employee may be required to stand for long periods of time, to sit, walk, talk, read, write, climb, balance, reach, stoop, kneel, crouch or crawl. - May be required to lift or move objects up to 20 pounds. - The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Also location and position type. Now duplicates: "Must be willing to work weekends if business dictates a need or opportunity that must be handled before Monday." vs "Must be available to work all shifts including nights, weekends, and holidays." Not duplicate but similar. We'll keep both. Now we need to output HTML. We'll do:

About the role

Location: Craigs Cruisers - Grand Rapids, MI. Position Type: Full Time. Five Star Parks & Attractions is a leader in the amusement and hospitality industry, operating family entertainment centers nationwide. The Regional Technical Services Manager provides technical leadership and support to Craig’s Cruisers and Fun Land locations within the assigned region, supporting location management teams, developing Technical Services staff, overseeing maintenance, safety, inspections, budgets, vendor relationships, and ensuring consistent and efficient technical operations across the region.

Then Responsibilities:

Responsibilities

  • Oversee the continual training of the Tech staff and track progress per technician.
  • Oversee the budget of the Tech departments in the region including budget training, declining budget and repair and maintenance budget.
  • Review inventories and approve parts orders for the region.
  • Travel to sites in the region quarterly or as needed.
  • Provide guidance on Capex projects for the region.
  • Oversee game payouts by maintaining proper payout for redemption and merchandise games.
  • Oversee repairs and maintenance of any resources necessary to facilitate repairs.
  • Organize and facilitate weekly and monthly meetings to review issues, challenges and goals.
  • Track and plan for yearly building and ride inspections to include but not limited to state ride inspections, non-destructive testing, and building fire extinguisher/sprinkler inspections.
  • Review the P.M. programs for proper execution and documentation set forth by the manufacturer and/or company guidelines.
  • Ensure that the safety program is being followed per company guidelines.
  • Support the hiring and corrective action of the Tech staff in the region.
  • Conduct supporting interviews using proper HR guidelines.
  • Support the RVPs in the development of the brand and tech department.
  • Bring ideas and processes to the brand to further the development and evolution of the brand.
  • Instill the core values of the Five Star Parks brand.
  • Manage and leverage 3rd party vendors.
  • Create a positive safety culture ensuring safety of our employees and visitors at all times.
  • Ensure OSHA compliance and safety standards.
  • Interact and communicate with employees to monitor performance, engagement, and employee development.
  • Must be available to work all shifts including nights, weekends, and holidays.
  • Must be able and willing to stand or walk for up to 10-hour shifts.
  • Perform other duties as assigned by management.
Qualifications:

Qualifications

  • College or vocational degree/certificate preferred or 4-6 years of related experience.
  • Must have a positive, engaging, and team-oriented view on the workplace.
  • Must be willing to work weekends if business dictates a need or opportunity that must be handled before Monday.
  • Valid driver’s license required.
  • While performing the duties of this job, the employee may be required to stand for long periods of time, to sit, walk, talk, read, write, climb, balance, reach, stoop, kneel, crouch or

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