Regional Support Engineer

About the role

As a Regional Support Engineer, you will work closely with DEWALT Field Engineers and the Anchors & Fasteners specialty team to provide operational support. This will include using technical data, proprietary design software and market databases to provide answers to product questions and providing project specification leads to generate sales leads.

You will also support and collaborate with internal teams; sales teams, the Field Engineering Team and ANF Specialists to drive growth. Develop a strong understanding of specified fastening products (under the DEWALT and Elco brands), how they are used in construction and how they are designed in accordance with current building codes. Create engineering product submittals for field personnel to facilitate the sale of DEWALT Specified products. Regularly analyze jobsite data and upcoming construction projects to provide leads to local sales teams, Field Engineering team and ANF Specialists using Dodge Pipeline and Salesforce. Maintain & analyze client records in CRM (customer relationship management) to support the ANF team in opportunity pipeline development. Provide support for ANF leadership team as required.

Responsibilities

• Use technical data, proprietary design software and market databases to provide answers to product questions and generate sales leads
• Collaborate with internal teams including sales teams, the Field Engineering Team and ANF Specialists to drive growth
• Create engineering product submittals for field personnel to facilitate the sale of DEWALT Specified products
• Regularly analyze jobsite data and upcoming construction projects to provide leads to local sales teams, Field Engineering team and ANF Specialists using Dodge Pipeline and Salesforce
• Maintain & analyze client records in CRM to support the ANF team in opportunity pipeline development
• Provide support for ANF leadership team as required

Requirements

• Associate's degree or equivalent with technical component required
• Minimum 2 years’ experience in construction industry, sales experience is a plus
• Construction Jobsite experience required
• Able to read and understand blueprints, construction specifications, and documents
• Able to identify, analyze, and solve technical problems a plus
• A desire to develop strong communication skills – both spoken and written – mandatory
• Able to handle multiple priorities, organize, plan, and meet deadlines, and multi-task in a fast-paced environment
• Self-starter with ability to manage own schedule and work as “home-based”
• A valid driver’s license
• Working knowledge of computer applications including Salesforce, Bluebeam, MS Office suite products (Word, Excel, PowerPoint, Outlook)

Qualifications

• Associate's degree or equivalent with technical component required
• Minimum 2 years’ experience in construction industry, sales experience is a plus
• Construction Jobsite experience required
• Able to read and understand blueprints, construction specifications, and documents
• Able to identify, analyze, and solve technical problems a plus
• Able to handle multiple priorities, organize, plan, and meet deadlines, and multi-task in a fast-paced environment
• Self-starter with ability to manage own schedule and work as “home-based”
• A valid driver’s license
• Working knowledge of computer applications including Salesforce, Bluebeam, MS Office suite products (Word, Excel, PowerPoint, Outlook)

Skills

• Technical proficiency with DEWALT and Elco brand products
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple tasks
• Proficiency with Microsoft Office Suite

Benefits

• Medical
• Dental
• Life
• Vision
• Disability
• 401(k)
• Employee Stock Purchase Plan
• Paid time off
• Tuition reimbursement
• Discounts on Stanley Black & Decker tools and other partner programs

Pay

The salary range for this position is $62,200.00 - $100,200.00. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements.

Schedule

This is a remote position with 20% travel within the territory.