Regional Senior Field Service Technician

About the role

Xylem is looking for a Regional Senior Field Service Technician to service our water and wastewater treatment equipment at customer sites along the East Coast of Florida. This role involves the safe handling of wastewater treatment chemicals, installation and maintenance of advanced chemical feed systems, chemical storage, monitoring equipment, and service and repair of disinfection units for drinking water.

Responsibilities

• Rigorous collection, consolidation, logging, and distribution of field data
• Chemical inventory monitoring and order placement
• Electrical and mechanical troubleshooting, repair, and preventive maintenance (PM) of metering pumps, piping systems, relay logic and PLC control systems, telemetry/web-based remote inventory monitoring equipment
• Mechanical installation of chemical feed systems and storage tanks
• Conduct startup and training sessions after installation when required
• Customer site management via remote access technologies
• Become proficient on all air handling and air filtration systems
• Maintain, adjust, and optimize all liquid and vapor phase equipment
• Download/upload data and information into the customer site database
• Enter time/mileage/materials directly into the SAP Business Management System for processing Service Orders and payroll purposes

Requirements

• HS diploma or equivalent
• 2-5 years technical experience in municipal, industrial, or commercial process water experience, or equivalent experience working with other industrial and commercial equipment and their mechanical and electrical components
• Experience with Microsoft Office, including the ability to utilize smart devices
• Ability to work in a high customer-facing position
• Ability to identify and remedy potential safety concerns
• Ability to pass a background check, drug screen, and DOT physical
• A valid driver’s license with a clean driving record

Benefits

• Health, Dental, and Vision insurance available on your 1st day of employment
• Generous retirement saving plan (401(k) with company contribution)
• Generous PTO package and paid holidays
• Paid parental leave
• Tuition reimbursement
• Career progression and development plans
• Company wellness, rewards and recognition, and employee discount programs
• Paid Volunteer Program (Xylem Watermark)
• Employee Resource Groups (ERG)

Pay

The estimated salary range for this position is $27 to $31/hr. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range.