Senior Regional Field Service Technician

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off

Responsibilities

• Maintain, repair and install equipment of the following types: mechanical, electrical, diagnostic, controlling, monitoring and recording.
• Assemble, maintain, troubleshoot, align, and calibrate medical & laboratory equipment.
• Able to work with various electrical, mechanical, hydraulic, steam, water and air systems.
• Able to read circuit diagrams and wiring schematics, working knowledge of electrical systems.
• Supervise and conduct preventive maintenance programs.
• Manage repair parts, maintain inventories, order replacement parts and equipment.
• Rend technical advice and assistance as required.
• Provide customers and end users with product and technical support.
• Provide technical service/mechanical troubleshooting of equipment.
• Accurately document work conducted, and log times and materials for services on digital CMMS.

Requirements

• Work and communicate with technical experts, healthcare professionals/managers, and OEM representatives.
• Travel required to perform most on-site repairs, occasional overnight/multiday visits possible.
• Must be self-directed with sound judgment and able to solve problems with minimal guidance, oversight or direct management.
• Respond promptly to customer inquiries and needs, both on-the-job and remotely.
• Communicate with customers to help them understand how to use, maintain and troubleshoot their products and devices.
• Complete, maintain, update, and process pertinent digital systems, paperwork and records.
• Solve problems, document procedures and formulate repair plans and maintenance strategies.
• Operate, control and maintain various biomedical test and calibration equipment.
• Requires proficiency in various digital systems (CMMS, word processing, equipment service software, etc.).