Regional Security Manager

About the company

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions, and global medical concierge capabilities. We enable prominent organizations, disruptive brands, and influential people to operate with confidence in an uncertain world. Backed by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts, we deliver localized insights and global perspectives alongside medical, security, crisis response, embedded intelligence, and consultancy services as a preferred partner for Fortune 500 corporations.

At Crisis24, we recruit the very best from the military, intelligence agencies, academia, law enforcement, medicine, or any of our areas of specialty. We protect people, reputations, and lifestyles with integrity, discipline, discretion, and purpose.

About the role

This Embedded Corporate Regional Security Manager role, based in Menlo Park, CA, is responsible for managing all Physical Security Operations within the Western Region. Core functions include discovering physical security gaps, implementing improvement plans, identifying opportunities for security to improve business efficiency, leading employee training, and fostering strong relationships with law enforcement partners. The position manages both Site Security Managers and contracted security partner relationships to drive results and scale operations proportionally with the company’s growth.

Responsibilities

• Manage internal and external security positions to ensure the safety of company employees and offices.
• Audit current and future facilities to identify security gaps in physical barriers, procedures, policies, systems, and environmental threats. Office locations in this designated region include, but are not limited to:
  • Bay Area, CA
  • Denver
  • Dallas/Ft. Worth
  • Seattle
  • APAC
• Maintain business continuity by acting as the primary incident commander during crisis events.
• Manage internal and external investigations, including accidents, thefts, disturbances, discrepancies, and instances of criminal activity against the organization.
• Oversee physical security vendors, including onsite guarding services, and assist in contract negotiations.
• Embody the core principles of the physical security team and serve as a liaison between internal and external partners.
• Partner with and advise facilities during the build-out process.
• Collaborate with local and federal law enforcement in furthering investigations on matters of criminal activity taking place on company premises.
• Maintain the highest ethical standards with a proven ability to handle highly confidential and sensitive information.
• Support the company’s environmental health and safety program with audits and site assessments, as well as the risk program to proactively identify risks and mitigations that could adversely impact the company.

Requirements

• 5+ years’ experience with security operations, law enforcement, or military.
• 3+ years’ experience within a corporate security operations management role or equivalent experience.
• Bachelor’s degree in criminal justice, organizational management, or related field.
• Flexibility to work non-traditional schedules, including holidays, nights, and some weekends, to adapt to the company’s operations.
• Travel up to 50%.
• Experience with crowd management and event security services for corporate events, conferences, product releases, and more.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects simultaneously, work autonomously, and navigate ambiguity with ease.
• Experience building and scaling operations in a high-growth, rapidly adapting environment.
• Experience managing, coaching, and retaining talent.
• Demonstrated ability to handle confidential information with discretion and emotional intelligence.
• Experience in change management, administration, and vendor management.
• Familiarity with security program automation and implementation.
• Demonstrated ability using security technology and computer systems (Google Suite, Genetec, Ontic, Ambient, and other common physical security systems).

Preferred Qualifications

• ASIS CPP and/or an internationally recognized Security Management Certification.
• Commitment to information security by protecting the data and systems of Crisis24 and its stakeholders through adherence to policies, reporting incidents, completing regular training, and identifying opportunities for improvement.