Regional Sales Manager

About the role

As directed, performs a variety of tasks involved with pre- or post-sales support. Prospects for potential customers and maintains strong account relationships with existing customers within the assigned territory, obtaining sales orders for Company related products and services. Substantial customer face time is required for this position and extensive travel within the territory, including overnight stays, is expected to be >50%.

Responsibilities

• Establishes a network and schedule of sales calls to customer locations.
• Follows up on leads.
• Reviews customer requirements and presents company products that will fill those needs.
• Coordinates new product introductions.
• Arranges for product demonstrations, training events, and other activities that promote understanding of company products for customers.
• Uses CRM and Outlook as a tool to manage sales activities, opportunities, and pipeline.
• Submits sales reports regularly as defined by management.
• Forecasts sales volume for assigned territory.
• Communicates with other departments and customers to ensure satisfactory customer support.
• Meets established Sales Quotas and revenue goals.
• Regularly consults with manager for guidance in complex situations.
• Attends sales trainings and sales meetings as required.
• Advises management on intelligence gained from the field concerning new product initiatives and development.
• Exercises judgment, discretion, and tact in all business matters and relationships.
• Participates in and contributes to teamwork within the organization.
• Follows all quality and safety procedures of the company, including those at customer sites if applicable, and abides by the corporate Code of Conduct.

Requirements

• B.S./B.A. degree, preferably in Mechanical or Electrical Engineering or Physics and Physical Science; M.S. preferred.
• In-depth knowledge of vacuum technology and a broad range of vacuum applications in markets including Semiconductor, Analytical instrumentation, Coating, Industry, and R&D.
• Three to five years of technical sales, applications engineering, or customer support-related experience.
• Strong organizational, creative problem-solving, and technical equipment troubleshooting skills.
• Ability to stay abreast of changes in relevant markets.
• Excellent math skills.
• Proficiency in Microsoft Office and CRM tools.
• Valid driver’s license and satisfactory driving record.

Qualifications

• Strong interpersonal skills, including being a self-starter, motivated, creative, flexible, self-confident, deadline-oriented, and able to multi-task.
• Excellent verbal and written communication skills in English; ability to articulate critical needs, issues, and plans professionally.
• Ability to multitask and operate in a fast-paced environment while maintaining a disciplined approach.
• Ability to solve both practical and complex problems with limited standardization.
• Demonstrated customer-centric belief: value-adding, reliable, performance-driven, innovative, service-minded, and agile.
• Alignment with company values: open-mindedness, trust, communication, strategic/creative thinking, courage, accountability, humility, ethical sensitivity, resilience, and fostering collaboration.

Physical Demands

• Tasks require walking, sitting, bending, reaching, mobility, and frequent lifting.
• Work requires computer skills (word processing, PowerPoint, spreadsheet, and ERP), attention to detail, and accuracy.
• Strong communication skills, including listening and speaking, for interaction with employees, vendors, and customers.
• Ability to travel by air and drive to customer locations, including overnight stays (>50% travel expected).

Work Environment

This position will work in various environments including home, office, and factory settings.