Regional Quality FS Manager
Maker's Pride · Grand Rapids Metropolitan Area · 1 wk ago
RemoteRemoteQuality Assurance$125k–$187k/yrFull-time
Job Summary
The Regional Quality FS Manager is a hands-on leader responsible for ensuring food safety and quality standards across multiple manufacturing sites. They lead, develop, and execute all aspects of Quality Assurance with customers, suppliers, local and corporate-wide Maker’s Pride employees within the designated platform. They also supervise, train, and mentor Quality and Sanitation professionals.
Job Duties
- Aid in the development and execution of all aspects of Quality Assurance with customers, suppliers, local and corporate-wide Maker’s Pride employees and the manufacturing staff at facilities within the designated platform.
- Participate in and contribute to the Maker’s Pride Production System (HPS) elements (Drumbeat, Weekly KPI, etc.).
- Execute gap assessments against customer/ GFSI / regulatory requirements and generate action plans to assess identified gaps.
- Provide support and aid in preparation for all customer visits and external audits.
- Coach, teach, mentor site Quality Managers and Supervisors as assigned.
- Provide guidance on investigation and disposition of held products as needed.
- Complete FSQA improvement projects as assigned.
- Train quality and operations teams as necessary on newly instituted programs.
- Aid in identifying critical Key Performance Indicators (KPIs) for sites to drive improvements.
- Act as liaison between Maker’s Pride and Customer QA representatives when corporate support is required.
- Lead Root Cause Analysis activities and support Corrective Action/ Preventative Action program requirements.
- Support auditing of sanitation practices as needed and pre-operational inspection verification.
- Provide audit over-check and assurance that each plant is maintaining policies and directives set forth in local plant SOP’s and work instructions.
- Partner with cross-functional teams on key platform projects.
- Assess Environmental Monitoring Programs to ensure continued seek and destroy approach to pathogens.
- Trend and analyze data to drive focus on key areas for improvement.
- Other duties as identified or assigned by Platform or Senior Quality Director.
Knowledge & Competencies
- Intentional Adulteration Vulnerability Assessments
- GFSI auditing schemes
- S.M.A.R.T. goal setting and team coaching
- Basic RCA and CAPA tools
- 7 Steps of Sanitation
- Knowledge and experience with SAP
- Skill in personnel development and team building
- Internal Auditing
- Risk Assessments
- Strong understanding of SQF and its implementation
- Strong understanding of SQF Practitioner certification
- PCQI/ Food Safety Plans / HACCP Plan development and maintenance
- Maintaining harmonious relationships and effectively communicating with all customers, suppliers, local and corporate-wide Maker’s Pride employees
- Demonstrated proficiency in advanced quality statistics, measurement systems analysis and continuous improvement
- Strong written and verbal communication skills, analytical ability, leadership strength and ability to effectively work with all levels of the organization
- Ability to work independently
Physical Requirements
- Ability to use hands and fingers.
- Ability to see, hear and talk.
- Employee frequently required to stand, walk, or climb.
- Ability to lift and carry up to 25 lbs.
- Walk up to 400 yards to work and break areas.
- Must be able to lift 25 pounds on an infrequent basis.
Work Environment
Work is a mix of office setting with frequent exposure in a plant environment. Frequent production environment exposure which includes noise, dust, heat, cold, moving machinery, forklifts, and slippery floors.
Minimum Qualifications
- Bachelor’s degree in business/science-related field is required (Exceptions approved by Senior Quality Director)
- Five (5) – Seven (7) plus years of related FSQA work experience in food manufacturing (RTE, snack bars, baked bar, granola manufacture, bread, cold form bar, cookies, crackers, or similar preferred)
- Three (3) plus years of experience managing and leading a Quality and food safety / sanitation staff in a related food manufacturing environment and direct ownership of compliance
- PCQI and HACCP Certification required; SQF Practitioner is a strong plus
- Experience with audit prep, root cause analysis (RCA), CAPA, sanitation programs, and EMP
- Microsoft Suite computer experience; SAP a plus
- Must be detailed-oriented, have strong self-confidence and leadership skills and have excellent verbal and written communication skills
- Must be able to work independently