Regional Property Manager - Florida

Responsibilities

• Manage portfolio financial performance by creating and achieving annual operating budgets, monitoring expense control, and analyzing monthly Profit and Loss Statements to incorporate strategies for improvement
• Create and enforce policy for efficiency in operations
• Develop team members and create a positive work environment
• Optimize revenue and NOI, preserve assets for individual properties
• Examine turnover procedures for damage assessment, turnover costs, and fees associated with the preparation of statement of security deposits
• Make recommendations for capital improvements and deferred maintenance and ensure all tasks are completed on time and within budget
• Approve property invoices and ensure property checks are cut correctly
• Review delinquency weekly, including detailed delinquency report as required
• Coach Community Managers on collecting rents and provide training as needed
• Monitor filings to attorneys and FCO for collections
• Prepare all reports, analysis, and budgets in an accurate and timely manner
• Convey information to owners
• Review AME checklists and Monthly Accrual Checklists and ensure compliance with the process
• Provide a resource for MRI, Boston Post, or Yardi questions
• Avoid delays in invoice processing through AVID by all team members
• Review and implement leasing bonus specials and concessions when necessary
• Inspect each property monthly including grounds, common areas, models, and market-ready units
• Identify deferred maintenance, major repairs, and capital improvement work that will improve property performance
• Assist in obtaining competitive bids and proposals for work and services
• Examine turnover procedures for quality and timely completion of finished units
• Implement changes as needed
• Assist in managing capital improvements and deferred maintenance projects
• Ensure compliance with safety programs
• Ensure compliance with third-party management agreements
• Ensure compliance with LITHC, ADU, Section 8, or any other government requirements
• Interview and assist in selection of Community Managers, Assistant Community Managers, and Maintenance Managers
• Audit property workers compensation and safety standings and recommend action plans to reduce injuries, damages, and claims
• Assist in development and acquisition of new communities
• Review and assess property workers compensation and safety standings
• Review and evaluate all property positions
• Provide staff leadership and supervision which motivates employees and creates high morale by communicating expectations
• Train and supervise Senior Community Managers, Community Managers, Maintenance Managers, and other property team members
• Constantly coach and mentor Senior Community Managers and Community Managers
• Make recommendations for future training needed
• Meet with PM weekly to discuss marketing, vacancies, budgets, personnel, maintenance, and other issues
• Provide ongoing feedback to team members and support Training Director with career development
• Monitor employee e-time scheduling and missed punch forms
• Review overtime and implement changes to keep at a minimum
• Prepare and conduct property meetings as necessary to review new policies and procedures, property objectives, and problem solving
• Attend all Kettler training classes
• Seek, identify, and implement creative programs to increase property value
• Lead due diligence projects for property acquisitions or dispositions
• Affiliate with feasibility studies of new acquisitions or developments, including site evaluation, financial analysis, and developing marketing plans
• Establish relationships in the real estate industry to benefit Kettler
• Ensure customer service (both resident and client) is consistent and at a high standard that exceeds the expectation of the customer
• Establish benchmarks to effectively monitor and measure customer satisfaction
• Work with clients to ensure they have a clear understanding of their goals and objectives and that we are meeting them

Qualifications

• Bachelor's degree or Certified Property Manager (CPM) and 5 years of multi-site experience required
• Minimum of 3 years’ experience in direct supervision of management staff of three or more is required
• Minimum of 3 years’ experience in management of Conventional, LIHTC, HOPE IV, Tax-exempt Bonds, and Subsidized Housing is required
• Strong knowledge of eviction law, Fair Housing, and other legal issues affecting property management
• Excellent computer skills including Microsoft Word, Excel, Outlook, and MRI Lease-up and LIHTC experience highly preferred
• Able to walk apartments and grounds, including steps and climbing stairs
• Occasionally requires lifting 20 pounds or less