Regional Product Specialist

Candidate preferred to reside in Northern New Jersey, Westchester County, or the five boroughs of New York City.

About the Company

Mizuho OSI is the leader in the markets for specialty surgery and patient positioning. The company’s portfolio includes specialty surgical tables for procedure-specific approaches that improve patient outcomes in spine and orthopedic surgeries along with disposable and reusable surgical patient care products.

About the Role

The primary role of the Regional Product Specialist is to provide sales, support, and education to surgical institutions within an assigned region. This position evaluates support surfaces, installs products, demonstrates products, and contributes to the sales of Mizuho OSI products and services.

We are looking for someone who can:

• Effectively communicate with healthcare providers and clinical staff
• Work in a team environment, partnering with multiple Account Managers
• Become the subject matter expert for the Mizuho OSI complete product line
• Provide support as the subject matter expert in the Support Surfaces Portfolio
• Meet or exceed the sales quota for Support Surfaces in your assigned territory
• Take initiative and be a key stakeholder in the launch of new products

Responsibilities

• Gain market knowledge and maintain awareness of procedures, new technologies, and utilization techniques
• Maintain awareness, compile, and communicate competitive information on equipment and devices preferred by the marketplace
• Conduct surgery table pad assessments to help educate customers on pad conditions and advise on replacements required
• Proactively identify new support surface opportunities and maintain a sales funnel via Salesforce
• Meet or exceed the quota set for your assigned territory for Support Surfaces
• Utilize the “Trust Triangle” to develop professional relationships within the healthcare community in the assigned region with physicians, hospital management, and clinical personnel
• Evaluate customer’s needs and emphasize salable product features, using technical knowledge of capabilities and limitations of current product offerings
• Participate in assigned learning institute courses hosted by implant/strategic partners as needed and assigned by the Region Manager
• Educate and train customers on Mizuho OSI products
• Provide pre- and post-sale product demonstrations, customer product in-services, and clinical support
• Attend surgical cases to support staff in the use of Mizuho OSI products/equipment as necessary
• Adhere to specific hospital protocols and procedures
• Advise customers on equipment for a given need based on product and technical knowledge of market procedures and products
• Represent Mizuho OSI products at tradeshows and courses when requested
• Provide sales coverage for vacant sales territories when requested, which could be outside the assigned region
• Maintain a company-issued cell phone and portable computer to conduct business
• Participate in the company vehicle program
• Complete and submit accurate expense reports to document activity and expenditures in a timely manner according to the Expense Policy
• Understand, support, and follow the Corporate Vision, Mission, and Values Statements
• Support company goals and objectives
• Understand, follow, and support Mizuho OSI’s internal Quality System policies, procedures, and work instructions, including applicable external regulations (21 Code of Federal Regulations Part 820 Quality System Regulations and applicable International Standards)

Requirements

• Bachelor’s degree in business, a clinical degree/certification, or a degree in a related field preferred
• Prior clinical experience preferred; prior sales experience preferred
• Computer literate with thorough familiarity with Microsoft Office Suite
• Working knowledge of CRM is preferred; Salesforce.com is preferred
• Excellent oral and written communication and interpersonal skills, including persuasive and expositive skills
• Ability to effectively make formal and informal product presentations to individuals as well as large groups, including physicians, RNs, OR staff, Hospital Supply Chain, and Hospital Executives
• Knowledge of the Trust Triangle sales process preferred
• Ability to effectively interact within the medical professional’s community in an ethical and professional manner, including interactions with Physicians, Surgeons, Nurses, and Hospital Administration
• Ability to function in an operating room environment and attend surgical procedures as necessary
• Ability to effectively and independently manage time and workload within an assigned regional territory
• Clinical knowledge and experience within specialties of Orthopedics, Spine, and General surgical procedures is preferred
• Education and/or experience in a hospital environment required
• Must live within 20 miles driving distance of assigned territory
• Able to provide a valid driver’s license and proof of auto insurance policy meeting the minimum requirements set by the company
• Ability to travel between 30% and 60% within the assigned region, cover business travel expenses, and submit reimbursements in accordance with company policy
• Mechanical aptitude and ability to learn anatomy, physiology, and medical terminology

Working Conditions

While performing the duties of this job, the employee is regularly required to talk or hear. Routine and frequent travel requires air travel and/or driving and sitting in a car for long periods of time. Walking or standing within the hospital or office area is routinely required; bending, kneeling, and stretching may be required for the operation of capital equipment and for attending surgeries. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl to set up or in-service a table. The employee must regularly lift and/or move up to 50 pounds, frequently push or move up to 150 pounds to uncrate and relocate a table. Specific vision abilities required by this job include close and far vision, and color vision. Some job duties are performed in a home-office environment using standard office equipment such as a computer, photocopier, and telephone. The noise level in the work environment should be low to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

Salary: $75,000 + quarterly bonuses + commission + comprehensive benefits package + company vehicle mileage reimbursement program.