Regional Product Specialist

Candidate preferred to reside in Portland, OR or surrounding cities.

About the Role

The primary role of the Regional Product Specialist is to provide sales, support, and education to surgical institutions within an assigned Region. This position evaluates Support Surfaces, installs products, demonstrates products, and contributes to the sales of Mizuho OSI products and services.

Responsibilities

• Gain market knowledge and maintain awareness of procedures, new technologies, and utilization techniques.
• Maintain awareness, compile, and communicate competitive information on equipment and devices preferred by the marketplace.
• Conduct surgery table pad assessments to educate customers on pad conditions and advise on replacements.
• Proactively identify new support surface opportunities and maintain a sales funnel via Salesforce.
• Meet or exceed the sales quota for Support Surfaces in your assigned territory.
• Utilize the “Trust Triangle” to develop professional relationships within the healthcare community, including physicians, hospital management, and clinical personnel.
• Evaluate customer needs and emphasize salable product features using technical knowledge of current product offerings.
• Participate in assigned learning institute courses hosted by implant/strategic partners.
• Educate and train customers on Mizuho OSI products.
• Provide pre- and post-sale product demonstrations, customer product in-services, and clinical support.
• Attend surgical cases to support staff in the use of Mizuho OSI products/equipment as necessary.
• Adhere to specific hospital protocols and procedures.
• Advise customers on equipment based on product and technical knowledge of market procedures and products.
• Represent Mizuho OSI products at tradeshows and courses when requested.
• Provide sales coverage for vacant sales territories when requested, which may be outside the assigned region.
• Maintain a company-issued cell phone and portable computer for business purposes.
• Participate in the company vehicle program.
• Complete and submit accurate expense reports in a timely manner according to the Expense Policy.
• Understand, support, and follow the Corporate Vision, Mission & Values Statements.
• Support company goals and objectives.
• Understand, follow, and support Mizuho OSI’s internal Quality System policies, procedures, and work instructions, including applicable external regulations (21 CFR Part 820 and applicable International Standards).

Requirements

• Computer literate with thorough familiarity with Microsoft Office Suite.
• Working knowledge of CRM is preferred; Salesforce.com is a plus.
• Excellent oral and written communication and interpersonal skills, including persuasive and expositive abilities.
• Ability to effectively make formal and informal product presentations to individuals and large groups, including physicians, RNs, OR staff, Hospital Supply Chain, and Hospital Executives.
• Knowledge of the Trust Triangle sales process preferred.
• Ability to interact effectively within the medical professional community in an ethical and professional manner, including interactions with Physicians, Surgeons, Nurses, and Hospital Administration.
• Ability to function in an operating room environment and attend surgical procedures as necessary.
• Ability to effectively and independently manage time and workload within an assigned regional territory.
• Clinical knowledge and experience within specialties of Orthopedics, Spine, and General surgical procedures is preferred.
• Education and/or experience in a hospital environment required.
• Must live within 20 miles driving distance of assigned territory.
• Able to provide a valid driver’s license and proof of auto insurance meeting the company’s minimum requirements.
• Ability to travel between 30% and 60% within the assigned region, cover business travel expenses, and submit reimbursements in accordance with company policy.
• Mechanical aptitude and ability to learn anatomy, physiology, and medical terminology.

Qualifications

• Bachelor’s degree in business, a clinical degree/certification, or a degree in a related field preferred.
• Prior clinical experience preferred; prior sales experience preferred.

Working Conditions

• While performing the duties of this job, the employee is regularly required to talk or hear.
• Routine and frequent travel requires air travel and/or driving, including sitting in a car for long periods.
• Walking or standing within the hospital or office area is routinely required; bending, kneeling, and stretching may be required for operating capital equipment and attending surgeries.
• Occasionally required to climb or balance, stoop, kneel, crouch, or crawl to set up or in-service a table.
• Must regularly lift and/or move up to 50 pounds, frequently push or move up to 150 pounds to uncrate and relocate a table.
• Specific vision abilities required include close and far vision, color vision.
• Some job duties are performed in a home-office environment using standard office equipment such as a computer, photocopier, and telephone.
• The noise level in the work environment should be low to moderate.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

$75,000 base salary + quarterly bonuses + commission.

Benefits

• Comprehensive benefits package.
• Company vehicle mileage reimbursement program.