Regional Product Specialist

About the role

The primary role of the Regional Product Specialist is to provide sales, support, and education to surgical institutions within an assigned Region. The primary support provided by this position is evaluating Support Surfaces, installing products, demo products and contributing to the sales of Mizuho OSI products and services.

Responsibilities

• Gain market knowledge and maintain awareness of procedures, new technologies, and utilization techniques.
• Maintain awareness/compile and communicate competitive information on equipment and devices preferred by the marketplace.
• Conduct surgery table pad assessments to help educate customers on the pad conditions and advise of replacements required.
• Proactively identify new support surface opportunities, maintain a sales funnel via Salesforce.
• Evaluate customer’s needs and emphasize salable product features, using technical knowledge of capabilities and limitations of current product offering.
• Educate and train customers on Mizuho OSI products. Provide pre- and post-sale product demonstrations, customer product in-services and clinical support.
• Attend surgical cases to support staff in the use of Mizuho OSI products/equipment as necessary.
• Adhere to specific hospital protocols and procedures.
• Advise customers of equipment for a given need based on product and technical knowledge of the market procedures and products.
• Represent Mizuho OSI products at tradeshows and courses when requested to do so.
• Provide Sales coverage for vacant Sales territories when requested to do so; could be assignment outside assigned region.
• Maintain a company issued cell phone and portable computer in order to conduct business.
• Participate in the company vehicle program.
• Complete and submit accurate expense reports to document activity and expenditures in a timely manner according to the Expense Policy.

Qualifications & Requirements

• Experience and education – as outlined below, per job level.
• Computer literate and thorough familiarity with Microsoft Office Suite.
• Working knowledge of CRM is preferred; Salesforce.com is preferred.
• Excellent oral and written communication and interpersonal skills, including persuasive and expositive skills.
• Ability to effectively make formal and informal product presentations to individuals as well as to large groups, including physicians, RNs, OR staff, Hospital Supply Chain, and Hospital Executives.
• Knowledge of the Trust Triangle sales process preferred.
• Ability to effectively interact within the medical professional’s community in an ethical and professional manner, including but not limited to interactions with Physicians, Surgeons, Nurse, and Hospital Administration.
• Ability to function in an operating room environment and attend surgical procedures as necessary.
• Able to provide a valid driver’s license and proof of auto insurance policy meeting the minimum requirements set by the company.
• Ability to travel between 30% and 60% within the assigned region, cover the business travel expenses, and submit reimbursements in accordance with company policy.
• Education and/or experience in hospital environment required.
• Must live within 20 miles driving distance of assigned territory.
• Education and Experience: Bachelor’s degree in business, or a clinical degree/certification or a degree in a related field preferred. Prior clinical experience preferred; prior sales experience preferred.