Regional Pharmacy Trainer

About the role

This position supports retail pharmacy locations in the Harrisburg, PA market area. The ideal candidate will be centrally located to support assigned locations.

Responsibilities

• Provides effective in person training on all pharmacy department operations for newly hired pharmacists within a training area consisting of up to twenty-five (25) retail pharmacy locations.
• Aids in the completion of new hire training materials and additional new hire training as directed by supervision.
• Ongoing training of all pharmacy associates on new systems, new initiatives, or enhancements to current systems or processes.
• Identifies training gaps and operational opportunities and collaborates with leadership to develop corrective action plans and educational resources to address identified needs.
• Maintains a working knowledge of all pharmacy systems and processes including, but not limited to, pharmacy dispensing, inventory management, clinical initiatives, and pharmacy/store operations systems.
• Works directly with Pharmacy Operations leaders to provide input and feedback to influence strategies to improve overall pharmacy operations, compliance, and associate engagement.
• Serves as a liaison between pharmacy associates and Pharmacy Operations leadership by communicating field feedback, identifying operational challenges, and recommending practical solutions to improve efficiency and effectiveness.
• Supports compliance initiatives by reinforcing company policies, standard operating procedures, and regulatory requirements through ongoing education and coaching of pharmacy associates.
• Participates in pilot programs, system testing, and process validation activities and provides detailed feedback to support the successful implementation of new technologies and operational initiatives.
• Coordinates and administers the successful completion of CPR certification training.
• Assists with the development and ongoing upkeep of the department’s training and procedure documentation.
• Keeps accurate travel and training records and submits weekly recaps and follow-ups with supervisor and pharmacy operations leaders.
• Carries out special projects and assignments as directed by leadership.
• Performs all responsibilities in compliance with applicable federal and state laws, regulations, company policies, and professional standards.

Qualifications

• Minimum age of 18 to meet education and experience requirements.
• Valid National Technician Certification.
• Driver’s license for travel.