Regional Pharmacy Trainer

About the role

This position supports retail pharmacy locations in the Harrisburg, PA market area. The ideal candidate will be centrally located to support assigned locations.

Responsibilities

• Supports pharmacy training, education, and operational excellence across up to twenty-five (25) retail pharmacy locations.
• Led the onboarding and training of newly hired pharmacists by providing comprehensive instruction on pharmacy systems, procedures, policies, and departmental initiatives.
• Provides feedback and recommendations that help shape operational plans, improve associate engagement, and support the achievement of departmental goals.
• Serves as a key partner in identifying training opportunities and implementing strategies that enhance operational effectiveness across the pharmacy organization.
• Supports the Pharmacy Operations team with the implementation of new systems, programs, and initiatives.
• Coordinates rollout activities, develops educational resources, and provides training to pharmacy associates to ensure successful adoption of new processes and technologies.
• Maintains a working knowledge of all pharmacy systems and processes including, but not limited to, pharmacy dispensing, inventory management, clinical initiatives, and pharmacy/store operations systems.
• Works directly with Pharmacy Operations leaders to provide input and feedback to influence strategies to improve overall pharmacy operations, compliance, and associate engagement.
• Serves as a liaison between pharmacy associates and Pharmacy Operations leadership by communicating field feedback, identifying operational challenges, and recommending practical solutions to improve efficiency and effectiveness.
• Supports compliance initiatives by reinforcing company policies, standard operating procedures, and regulatory requirements through ongoing education and coaching of pharmacy associates.
• Participates in pilot programs, system testing, and process validation activities and provides detailed feedback to support the successful implementation of new technologies and operational initiatives.
• Coordinates and administers the successful completion of CPR certification training.
• Develops and maintains department’s training and procedure documentation.
• Carries out special projects and assignments as directed by leadership.

Qualifications

• High School diploma or General Education degree (GED) and three (3) years of pharmacy experience or training related field or equivalent.
• Minimum age of 18 to meet education and experience requirements.
• Valid National Technician Certification.
• Driver’s license for travel.