Regional Pharmacy Trainer

About the role

This position supports retail pharmacy locations in the York, PA and Frederick, MD market area. The ideal candidate will be centrally located to support assigned locations.

Responsibilities

• Supports pharmacy training, education, and operational excellence across up to twenty-five (25) retail pharmacy locations.
• Led the onboarding and training of newly hired pharmacists by providing comprehensive instruction on pharmacy systems, procedures, policies, and departmental initiatives.
• Provides feedback and recommendations that help shape operational plans, improve associate engagement, and support the achievement of departmental goals.
• Serves as a key partner in identifying training opportunities and implementing strategies that enhance operational effectiveness across the pharmacy organization.
• Supports the Pharmacy Operations team with the implementation of new systems, programs, and initiatives.
• Coordinates rollout activities, develops educational resources, and provides training to pharmacy associates to ensure successful adoption of new processes and technologies.
• Maintains a working knowledge of all pharmacy systems and processes including, but not limited to, pharmacy dispensing, inventory management, clinical initiatives, and pharmacy/store operations systems.
• Works directly with Pharmacy Operations leaders to provide input and feedback to influence strategies to improve overall pharmacy operations, compliance, and associate engagement.
• Serves as a liaison between pharmacy associates and Pharmacy Operations leadership by communicating field feedback, identifying operational challenges, and recommending practical solutions to improve efficiency and effectiveness.
• Supports compliance initiatives by reinforcing company policies, standard operating procedures, and regulatory requirements through ongoing education and coaching of pharmacy associates.
• Participates in pilot programs, system testing, and process validation activities and provides detailed feedback to support the successful implementation of new technologies and operational initiatives.
• Coordinates and administers the successful completion of CPR certification training.
• Supports the development and ongoing upkeep of the department’s training and procedure documentation.
• Carries out special projects and assignments as directed by leadership.

Qualifications

• High School diploma or General Education degree (GED) and three (3) years of pharmacy experience or training related field or equivalent.
• Minimum age of 18 to meet education and experience requirements.
• Valid National Technician Certification.
• Driver’s license for travel.