Regional People Operations Partner - (Dallas, TX)

Regional People Operations Partner serving as a strategic HR partner to Operations leadership in assigned region(s). Responsibilities include developing and coaching Operations management, partnering in People Planning, executing staffing plans, and providing training. This position typically supports 80–120 stores and requires residency in the Dallas, Texas area.

Responsibilities

• Partner with Operations leadership (VPOs, RDOs, ACOs) in assigned region(s) to facilitate People Planning, including development and coaching of Operations management.
• Evaluate internal candidates for vacant/new positions and identify high-potential associates; participate in panel interviews to build alignment.
• Conduct field visits and interviews to identify opportunities for improved retention.
• Coach Operations leadership on associate relations to resolve issues without litigation; conduct timely investigations into associate complaints and disputes, documenting findings.
• Resolve simple associate relations issues; escalate complex issues to Field HR Directors or refer to the Office of Dispute Resolution.
• Assist Operations leadership in developing and executing the Regional Strategic Plan to ensure internal and external candidate pipelines.
• Forecast staffing needs to fill vacant Operations management positions promptly, supporting company growth.
• Participate in Open House events and career fairs, supported by Support Center Recruiters.
• Advise Operations leadership on conducting effective associate performance evaluations and assisting associates with career and personal development.
• Follow up with new hires through the Keep In Touch Program to reinforce Panda’s Mission, Vision, Values, and Culture.
• Ensure new hires receive adequate training opportunities and encourage their participation.
• Assist or coordinate with the Decentralized Learning Manager to deliver local training sessions for Operations management, including courses on 7 Habits, Sexual Harassment, Interviewing Skills, Conducting Effective Performance Reviews, and Creating Individual Development Plans.

Requirements

• Bachelor’s degree required; business and/or HR majors preferred.
• 7+ years of HR experience, with 5+ years as an HR Generalist in associate relations, training and development, recruiting, and people management, or equivalent Operations management experience.
• Retail/hospitality operations environment experience preferred.
• Must reside in the Dallas, Texas area.
• Successful completion of initial and periodically required trainings.
• Obtain a valid Food Handler's Card within 30 days of employment.

Work Environment

This role involves regular local travel and occasional overnight travel (25–50%), varying by region. Candidates must be able to meet these requirements, with or without reasonable accommodations.

Benefits

• 401K with company match
• Yearly bonus opportunity
• Full medical, dental, and vision insurance
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays
• Continuous education assistance and scholarships
• Income protection including Disability, Life, and AD&D insurance
• Bereavement leave

Benefits available for eligible permanent full-time associates.

Pay

M2: $112,500 - $158,000 / Annual. Within the range, individual pay is determined using factors such as work location and experience.