Regional Manager - Dallas, TX
About Us
Dominium is a purpose-driven leader in affordable housing, operating in approximately 20 states with a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Our values—EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset, and Execution—guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities, and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families—often for generations.
About the Role
The Regional Manager is responsible for overseeing the operational, financial, and compliance performance of a portfolio of properties. This role ensures that communities meet performance expectations related to occupancy, collections, property conditions, resident satisfaction, and financial results. The Regional Manager provides leadership, guidance, and support to Community Managers and site teams, ensuring alignment with Dominium’s strategic goals and operational excellence.
Responsibilities
- Leads, mentors, and develops Community Managers and site teams to drive performance and professional growth.
- Ensures properties meet financial targets by managing budgets, monitoring expenses, and optimizing revenue.
- Oversees property operations, ensuring compliance with company policies and regulatory requirements.
- Maintains property conditions by ensuring high standards for cleanliness, maintenance, and curb appeal.
- Monitors occupancy, leasing activity, and resident retention efforts to maximize revenue.
- Identifies and resolves operational challenges, implementing solutions to improve efficiency.
- Guides site teams through change management initiatives, ensuring smooth transitions and engagement.
- Fosters a culture of accountability, teamwork, and resident satisfaction across all properties.
- Analyzes financial reports and property performance data to drive strategic decision-making.
- Oversees capital projects, ensuring timely execution within budget.
- Addresses and resolves conflicts among team members and stakeholders effectively.
- Builds strong relationships with internal and external partners, including ownership, vendors, and community organizations.
- Ensures crisis management plans are in place and executed effectively during emergencies.
- Stays informed on industry trends and best practices, applying knowledge to enhance property performance.
- Handles additional projects as assigned.
Requirements
- Minimum of 1-2 years as an Area or Regional Manager in Multifamily.
- Proven track record of success in overseeing a portfolio of three or more affordable properties.
- Bachelor’s degree in business, real estate, or a related field preferred, or equivalent combinations of education and/or experience.
- Proficient in MS Office and prior Yardi software experience strongly preferred.
- Strong verbal and written communication skills, with the ability to influence and drive results.
- Proven ability to develop, mentor, and lead high-performing teams.
- Strong understanding of budgeting and financial reporting.
- Ability to analyze complex situations, identify root causes, and implement effective solutions.
Benefits
- Competitive salary and an incentive bonus program.
- Training and development programs, career growth, and community volunteer and outreach programs.
- Comprehensive benefits package for eligible employees, including:
- Basic Life and AD&D insurance; Employee, Spouse, and Child Supplemental Life and AD&D insurance.
- Short and Long-Term Disability insurance.
- Medical, Dental, and Vision coverage, with optional Health Savings Accounts, Medical and Dependent Care Flexible Spending Accounts.
- Voluntary Benefits (Accident, Critical Illness, Whole Life).
- Employee Assistance Program.
- 401(K) plan.
- Health and Financial Wellness Programs.
- Paid Time Off including Paid Holidays and Floating Holidays.
- Paid Parental Leave.
- Education Reimbursement.
- Employee Recognition and the Dominium Employee Emergency Fund.