Regional Patient Access Lead- North East

About the role

HOW MIGHT YOU DEFY IMAGINATION? If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever‑better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

Responsibilities

• Lead and manage a team of field‑based Patient Access Liaisons, ensuring the group meets business and personal development objectives.
• The objectives of the Patient Access team are to listen to patients, interpret their specific needs, and provide friendly, professional, and well‑informed answers to their logistical questions.
• Provide input on the strategic direction of the business.
• Coordinate with Area Sales Directors to facilitate appropriate teamwork between the team and their sales partners regarding joint team priorities, strong communication, and healthcare provider education through Amgen By Your Side services.
• Accountable for the performance, training, and compliance of the team.
• Develop key performance metrics appropriate to the team’s efforts and company business objectives.
• Track each team member’s performance against key metrics.
• Develop each team member individually as needed to fulfill the role in each region.
• Work with Hub Services, Case Managers, AllCare Care Man