Regional Parts Manager

About the role

Join our Team: Regional Parts Manager Territory: US Southeast (Florida, South Carolina, Alabama, Mississippi, Georgia)

We're dedicated to fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team.

Responsibilities

• Provides customers with information on parts usage, trends, and service level
• Formally communicates to dealers on all appropriate matters
• Ensures continued business growth in assigned region and accounts
• Identifies potential new customers and products
• Contacts existing customers on a regular basis
• Collaborates with other Genie functions such as machine sales, customer service, marketing, operations, and warranty
• Safeguards customers' understanding of Genie parts and warranty processes
• Trains customers on products, service, warranty, and technical supports
• Aids customers with business planning and development of Genie parts business
• Collects feedback on products and services and conveys information to relevant team members for research and consideration
• Presents at trade shows, coordinating business development and educational activities with assigned customers and contacts
• Maintains accurate records of customer communications
• Preserves a high professional image and appearance with self and Genie vehicles
• Controls expenses per agreed-upon budget
• Performs other duties as assigned that support the overall objective of the position

Requirements

• Bachelor’s degree in relevant field, or combination of education and experience
• Five years of related experience in a commercial support customer-facing role, Parts, and/or the Aerial Work Platform industry

Preferred Qualifications

• Results oriented
• Passionate about sales support and negotiations
• Problem Solver
• Able to adapt to a changing environment and handle multiple priorities
• Experienced in planning and implementing sales support strategies
• Able to initiate contacts and establish long-lasting, mutually beneficial relationships
• Advanced writing skills to prepare proposals and business correspondence
• Able to present
• Proficient in compiling and analyzing data to find trends
• Proficient in computer usage (Word, Excel, E-Mail, etc.)

Benefits

• Competitive salaries
• Team Member bonus
• Healthcare
• Paid holidays
• 401(k)
• Life insurance
• Accidental death & dismemberment (AD&D)
• Short-term and long-term disability
• Extended leave options
• Paid time off
• Company holidays
• Tuition reimbursement
• Discount programs

Pay

The salary range for this position is $101,000 - 118,000 USD. The salary range may be higher or lower depending on the applicant's location. In addition to base salary, this position is eligible for a performance bonus.

Schedule

Around 50% of time travelling, company vehicle provided!