Regional Ops Manager - Lyons, Illinois

Position Summary

The Regional Manager for Respiratory Service Operations is responsible for leading, scaling, and optimizing respiratory services across assigned markets. This role plays a pivotal part in launching De Novo operations, establishing new markets, and integrating acquired partners into a standardized shared-services operating model. The Regional Manager ensures operational consistency, clinical quality, regulatory compliance, and strong financial performance while fostering a culture of service excellence.

Key Responsibilities

• De Novo Market Development
• Lead operational launch and ramp-up of respiratory service sites in new markets.
• Conduct market assessments, resource planning, and staffing strategies to support sustainable service expansion.
• Develop and implement operational workflows aligned with the organization’s shared-services model.
• Establish local relationships with referral sources, clinical partners, and community stakeholders.
• Acquisition Integration & Partner Management
• Serve as the primary operations leader for integrating newly acquired respiratory service partners.
• Conduct operational due-diligence assessments, identifying gaps, risks, and integration needs.
• Create onboarding and transition plans to align acquired entities with corporate policies, compliance standards, and technology platforms.
• Partner with finance, HR, IT, and clinical operations to drive seamless integration and experience for providers, staff, and patients.
• Build and maintain strong relationships with partner leadership teams throughout the integration process.
• Operational Leadership
• Oversee daily operations across the region, ensuring quality of care, patient satisfaction, workforce effectiveness, and regulatory adherence.
• Monitor KPIs and operational performance metrics (productivity, timeliness, quality, utilization, compliance, etc.).
• Implement continuous improvement practices to enhance efficiency, service delivery, and cost management.
• Manage regional budgets, forecasting, and resource allocation.
• Ensure compliance with all state and federal respiratory therapy regulations, documentation requirements, and accreditation standards.
• Team Leadership & Development
• Recruit, develop, and lead high-performing regional teams—including respiratory therapists, operations staff, and market supervisors.
• Coach local leaders on operational discipline, performance management, and patient-centric service delivery.
• Promote a culture of accountability, collaboration, and clinical quality.
• Cross-Functional Collaboration
• Work closely with Shared Services (RCM, Customer Service, Supply Chain, Clinical Operations, HR, etc.) to support consistent operational execution.
• Partner with business development teams to evaluate new acquisition or market opportunities.
• Collaborate with compliance and quality teams to maintain safe, compliant operations.