Regional Operations Manager (Telecommunications) - Texas Market

About the role

We are looking for a professional Operations Manager to coordinate and oversee our RedLion Mobile retail operations in our Texas market. The role is mainly to implement the right processes and practices across the market. You will formulate strategy, improve performance, procure material and resources, and secure compliance. You should be ready to mentor your team members, find ways to increase quality of customer service, and implement best practices across all levels. This is not a remote position.

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Inventory management
• Cash handling
• Scheduling
• Merchandising
• Deployments
• Asset management
• Facilities management
• Store compliance visits
• New store openings
• Improve operational management systems, processes, and best practices
• Formulate strategic and operational objectives
• Other duties as assigned

Requirements

• Proven experience in multi-unit retail leadership at a district manager level or above
• Experience with inventory control, cash handling, and scheduling in a retail operations context
• Experience conducting compliance visits and managing assets across retail locations
• Experience analyzing operational performance, inventory, and compliance metrics
• Experience working with store managers, field teams, and leadership
• Eligible to work in the United States
• Able to travel up to 80% across the Texas market
• Experience with merchandising is a plus
• Experience leading new store openings is a plus
• Experience with facilities management is a plus
• Background in wireless, telecommunications, or high-volume retail environments is a plus

Benefits

• Medical Plan
• Dental Plan
• Vision Plan
• 401K
• Vacation, sick, and personal time off
• Yearly bonus based on performance