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Jobs · Management · North Carolina

Regional Operations Manager – Janitorial Services

The Budd Group · Greensboro, NC · 3 wk ago
ManagementFull-time

At The Budd Group, we believe in empowering our leaders to think and act like business owners. We are looking for a dynamic, adaptable Regional Operations Manager – Janitorial Services to take ownership of a commercial account portfolio in the Greensboro area. In this role, you’ll drive operational excellence, build strong client relationships, and lead your team to success.

About The Budd Group Culture

The Budd Group is a family-owned, God-honoring company that has provided facility service solutions across the Southeast since 1963. We believe that our people are our greatest asset. When you join our leadership team, you’re stepping into an empowering culture built on mentorship, growth, and genuine partnership.

Responsibilities

  • Act as the primary leader and Facilities Operations Manager for client accounts, delivering top-tier customer service and building strong client partnerships.
  • Oversee the daily operations and service delivery for a diverse portfolio of up to 20 commercial, banking, and Class-A office accounts.
  • Direct and mentor operational supervisors and frontline employees; conduct quality inspections and provide constructive feedback and training.
  • Oversee scheduling, daily digital timesheets, and supply ordering across your accounts using modern software tools (Dayforce & Coupa).
  • Perform regular site visits to audit quality, improve safety standards, and ensure client expectations are consistently met.

Requirements

  • 2+ years of management/supervisory experience.
  • Proven supervisory or management experience in service, operations, or customer-facing environments.
  • Prior experience as a Janitorial Operations Manager or account manager preferred.
  • Strong interpersonal skills with a passion for building positive relationships with employees and clients.
  • Comfortable using technology for scheduling, payroll auditing, and inventory tracking.
  • Valid driver’s license and reliable personal transportation suitable for local travel.
  • Proven customer relationship skills and strong computer literacy (scheduling, time tracking, ordering).

Benefits

  • Paid Time Off (Vacation, Sick, 9 Paid Holidays, 2 Floating Holidays, 1 Volunteer Day).
  • Medical, Dental, & Vision Plans.
  • 401(k) Match.
  • HSA/FSA.
  • Life/Disability Insurance.
  • Mental Health & Financial Support.
  • Free Online Classes.
  • Pay on Demand + Cash Back.

Pay

Competitive base salary with mileage reimbursement.

Schedule

Full-Time Salaried (approx. 40+ hours/week). Flexible schedule balancing daytime hours with 1–2 late afternoons/evenings per week to engage night teams; no late-night shifts.

Location / Work Type

On-Site (local travel only; all sites within 30–45 minutes of the branch).

Why Work For The Budd Group?

  • Autonomy & Freedom: Run your portfolio like your own business without being micromanaged.
  • Strong Support Network: Work alongside a collaborative leadership team, regional trainers, and branch mentorship.
  • Faith & Value-Driven Culture: Join a God-honoring organization focused on service and family values.
  • Career Growth: Continuous opportunities for internal advancement and professional development.

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