Regional Operations Manager- Extended Stay Hotels
About the role
Who We Are Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Summary As a Regional Operations Manager, you will lead the day-to-day operations of a portfolio of extended-stay properties throughout the Las Vegas area. You will be responsible for driving financial performance, guest satisfaction, occupancy, service standards, and operational excellence across all assigned properties. We are seeking a dynamic, results-driven leader who thrives in a fast-paced, guest-focused environment and brings the leadership, accountability, and hands-on approach needed to deliver an exceptional guest experience while driving strong property performance.
Responsibilities
- Oversee the operational and financial performance of multiple extended-stay properties within the assigned portfolio, ensuring established goals are met.
- Lead, mentor, and develop General Managers and on-site teams to achieve strong performance, high occupancy, and consistent guest service standards.
- Provide additional on-site support as business needs require, including assisting with property-level operations and providing temporary coverage when a property is short-staffed or experiencing other staffing needs.
- Drive NOI growth through strategic budgeting, revenue optimization, and effective expense management.
- Implement effective sales, marketing, pricing, and guest retention strategies to maintain strong occupancy and maximize revenue.
- Monitor property conditions, maintenance operations, preventive maintenance programs, and capital improvement projects to protect the guest experience and enhance property value.
- Analyze financial reports, market trends, and property performance metrics to identify opportunities and improve operational efficiency.
- Ensure compliance with applicable lodging regulations, safety and security requirements, company policies, service standards, and industry best practices.
- Serve as a key liaison among ownership, vendors, and other stakeholders while