Regional Operations Manager

This role is an in-office position located in Auburndale, FL.

About the role

We are currently looking for a Regional Operations Manager for our Southeast region which supports up to 5 branches in up to 5 states. The Regional Operations Manager is responsible for managing a team of around 8 employees who support all operational and administrative aspects of the branches including supporting the fleet management of mobile office and modular buildings.

Responsibilities

• Lead the operational efforts in logistics, customer service, contracts, billing, receiving, accounts payable, purchase orders, and project coordination.
• Understand and manage to a P&L.
• Work as a leadership triad with Sales and Inventory Center personnel.
• Collaborate daily on projects with sales, project management, and production staff to best support clients and the company.
• Develop relationships with key customers, including resolving customer disputes that arise.
• Take part in contract negotiations with internal and external customers.
• Develop strategies and tactics for identifying and implementing “best practices” for the branches.
• Learn and understand the roles of direct reports to support and back them up as needed.
• Exercise strong operational leadership and decision-making, balancing customer needs, team performance, and business priorities in a fast-paced environment.
• Model high-impact leadership behaviors, including clear communication, coaching and development of others, and fostering a culture of respect, engagement, and continuous improvement.
• Manage vendor base for on-site operations and implement policies and procedures designed to provide excellent service to customers and enhance vendor partnerships.
• Mentor and train operations staff team members to be as productive as possible.
• Establish and implement programs to proactively grow operations staff both personally and professionally.
• Work with sales and production to help increase company market share in established and new market segments.
• Assist in developing new products and ancillary services to existing and new clients.
• Manage equipment purchasing process and assist with sales decisions to optimize rental fleet utilization.
• Develop strong relationships with manufacturers of modular buildings as well as with subcontractors for transportation, installation, and service in the marketplace.
• Standardize practices among vendors and consistently improve business processes.
• Leverage emerging tools, including AI and automation, to improve operational efficiency, streamline processes, and support data-driven decision-making across the region.
• Perform other duties as assigned.

Requirements

• 5+ years’ experience in a management role.
• Superior interpersonal skills and a high EQ.
• Ability to travel between the branches up to 30%.
• High energy, flexible, and able to execute in a fast-paced, diverse environment.
• Ability to remain calm under pressure and foster a supportive environment for the team during high-pressure situations.
• Capacity to lead and manage autonomously and as a team member.
• Track record of hands-on success.
• Excellent verbal and written communication skills.
• Effective project and time management skills.
• Experience in utilizing financial metrics to manage costs.
• PC proficiency in a Windows environment and quick to learn new systems.

Benefits

• 10 days plus 2 half days of company-paid holidays in addition to vacation and sick time.
• Variety of benefits offering flexibility and choice, including 401(k) Retirement Plan with Company Match.
• Company Paid Life Insurance.
• DailyPay, HSA, FSA, EAP, and Pet Insurance.
• Resources for wellness topics like nutrition, exercise, emotional health, and more.