Regional Operations Leader/Practice Administrator

About the role

Join Magruder Eye Institute (a part of Ascend Vision Partners), a leading ophthalmology and optometry care provider for Orange, Seminole, and Osceola counties for over 60 years. This role is for a strategic and clinical operations expert to steer our multi-site regional footprint, driving efficiency, patient satisfaction, and growth across four state-of-the-art clinics and a bustling 4-room Ambulatory Surgery Center (ASC). You will manage up to 100,000 patient visits annually, bridging world-class clinical care with peak business performance.

Responsibilities

• Multi-Site & ASC Operational Excellence
  • Optimize patient flow across 4 clinical locations to manage 80,000+ annual visits.
  • Maximize ASC utilization, ensuring surgical scheduling, staffing, and room turnovers run efficiently across all 4 operating rooms.
  • Standardize operating procedures across all sites to ensure consistent, premium patient care and regulatory compliance.
• Provider Support & Capacity Management
  • Partner with 8–10 providers (Ophthalmologists and Optometrists) to optimize schedules and maximize clinical productivity.
  • Alleviate administrative friction for providers, allowing them to focus on top-tier patient outcomes.
  • Align clinical and administrative teams to create a collaborative, high-performance culture.
• Financial & Metrics-Driven Leadership
  • Manage the regional budget, overseeing labor costs, medical supplies, and operational capital expenses.
  • Drive improvement in Key Performance Indicators (KPIs): patient wait times, slot utilization, surgery cancellation rates, and revenue cycle integration.
  • Hire, mentor, and retain clinic managers and support staff, building a robust leadership pipeline.

Requirements

Who You Are

• High-Volume Healthcare Leader: Proven track record managing multi-site medical practices (Ophthalmology, Optometry, or specialized surgical practices preferred).
• ASC Savvy: Understanding of the unique compliance, scheduling dynamics, and operational flow of an Ambulatory Surgery Center.
• Master of Efficiency: Ability to systematically eliminate bottlenecks using data and workflow redesign.
• An Inspiring Communicator: Builds trust with physicians, commands respect from corporate executives, and motivates frontline clinic staff.

Qualifications

• High School Diploma or equivalent GED, required.
• Bachelor’s degree in business, healthcare administration, or related field, or minimum of three (3) years of healthcare, ophthalmology, or related experience and minimum of one (1) year of relevant leadership/management experience.
• LEAN Six Sigma certification or other recognized process-improvement certification preferred.

Physical Demands

• Talking: Expressing or exchanging ideas through spoken word; conveying detailed instructions accurately.
• Hearing: Perceiving sounds at normal speaking levels; receiving detailed information through oral communication.
• Repetitive motion: Substantial movements of the wrists, hands, and fingers (e.g., working on reports or a computer).
• Sedentary work: Occasionally exerting up to 10 pounds of force; primarily sitting, with occasional walking or standing.
• Visual Requirements: Close visual acuity for preparing and analyzing data, transcribing, viewing a computer terminal, and extensive reading.
• Environmental Conditions: Typical office environment with minimal exposure to adverse conditions.