Regional Operations Director

About the role

We're seeking a Regional Director of Operations to lead and optimize operations across our veterinary clinic locations in California, Washington, Oregon and Nevada. Reporting to the Chief Operating Officer, you'll oversee significant P&L responsibility while driving operational excellence and business growth across our multi-site network. This remote position requires 70% travel throughout California and the Pacific Northwest to ensure hands-on leadership and support at each location.

Responsibilities

• Optimize operations across a substantial portfolio while identifying growth opportunities and improving profitability
• Develop and elevate hospital managers and their teams, creating a pipeline of talent and fostering high engagement across 12 locations
• Streamline workflows, implement best practices, and leverage data to drive continuous improvement in patient care and client satisfaction
• Collaborate with executive leadership to identify expansion opportunities and execute regional initiatives
• Ensure all locations maintain the highest standards of veterinary care while meeting regulatory requirements

Requirements

• 3+ years of multi-location operational leadership experience managing distributed teams
• Experience overseeing operations in service-based industries with focus on customer satisfaction
• Strong analytical and problem-solving skills with ability to optimize complex workflows
• Excellent communication skills to engage and influence stakeholders at all levels
• Proven change management expertise in fast-paced environments

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field preferred
• Minimum 3 years of progressive leadership experience in multi-site operations, veterinary or healthcare preferred
• Licensed DVM in good standing, preferred
• Track record of managing P&L responsibility and achieving financial targets
• California residency preferred (relocation assistance available for the right candidate)

Skills

• Talent Development Excellence
• Data-Driven Leadership
• Performance Driver

Benefits

• Competitive Compensation: Base salary ($170,000 - $180,000) plus annual performance bonus opportunity
• Comprehensive Benefits: Medical, dental, and vision insurance; 401(k) with company match; PTORemote Flexibility: Work from home with provided technology and expense reimbursement for travel
• Professional Growth: Lead a substantial region with significant budget responsibility and strategic impact
• Meaningful Mission: Join a 600+ employee organization dedicated to providing exceptional veterinary care
• Relocation Support: Assistance available for the right candidate moving to California

Pay

$170,000 - $180,000 base salary

Schedule

Remote position with 70% travel throughout California and the Pacific Northwest