Regional Nurse Manager

About the role

Our associates deliver a higher standard of medical and mental health care for an underserved population. We maintain professionalism, integrity, and commitment as we solve problems and make lives easier.

Responsibilities

• Supervise direct reports, nursing paraprofessionals, and participate in the delivery of quality nursing care services within client sites.
• Ensure nursing associates provide care that aligns with governing state guidelines and USA Medical & Psychological Staffing organizational Scope of Practice.
• Manage staffing plans and payroll to ensure completion and delivery of over‑under reports in alignment with contractual compliance.
• Manage onboarding and integration of new clients, including delivery of officer and nurse training and site‑specific policies and procedures.
• Conduct nurse orientation, skills evaluation, and quarterly coaching for direct reports as indicated.
• Maintain a general understanding of state‑specific statutes, correctional facility standards, and regulatory bodies for accredited sites.
• Escalate employee and client issues or concerns to the appropriate organizational level.
• Facilitate annual officer training for each assigned site and provide additional officer training as needed.
• Partner with the talent acquisition team to interview and select qualified associates.
• Provide client site support for surveys and inspections.
• Assist and consult with coordinating site schedules and staffing communication as necessary.
• Assist sites with completing critical incident drills and documentation.
• Conduct site visits, complete documentation, and submit information every eight weeks for all assigned sites.
• Conduct continuous quality improvement (CQI) meetings and complete documentation every three to six months or more often if required.
• Complete CQI, peer reviews, competencies, evaluations, and site visits.
• Serve as liaison between leadership, clients, and staff.
• Demonstrate commitment and dedication to providing clinical support and guidance in the development and deployment of initiatives designed to solve problems and make lives easier.
• Partner with medical, behavioral health, and management teams to facilitate teamwork and collaboratively accomplish organizational goals.
• Remain available for 24/7 operational calls including nights, weekends, and holidays.
• Commit to obtain and maintain licensure in all states where practice occurs.
• Maintain an accurate and up‑to‑date strategic planning manual with continuity BUS plan and goals.
• Perform all other duties as assigned.

Training Expectations

• Complete all assigned training within a reasonable time, generally within less than 15 days.
• Determine if a Registered Nurse (RN) degree is required in collaboration with leadership.
• Maintain CPR/BLS certification.
• Obtain and maintain NCCHC CCHP certification.
• Demonstrate high emotional intelligence to communicate productively, build relationships, recognize and reduce stress, defuse conflict, and increase job satisfaction.
• Licensed Practical Nurses (LPNs) will deliver care with RN oversight and work within the governing state and organizational Scope of Practice.
• Nurses may never remove patients from suicide watch.
• Nurses will collaborate across the care team with practitioners, behavioral health, and administrators to provide the best care for patients.

Requirements

• Supervisory authority to hire, fire, discipline, discharge, assign overtime, and direct work, with ability to recommend such actions.
• Coach and mentor other employees.
• Operate in a correctional facility or similar setting, using standard office equipment.
• Exposure to virus, disease, and infection from patients and specimens.
• Physical demands include driving, standing, walking, bending, kneeling, stooping, crouching, and lifting/supporting patients.
• Travel required.

Qualifications

• Registered Nursing license and Associate’s Degree (required).
• Willingness to obtain and be eligible for licensure in all states where practice occurs.
• Minimum 3 + years of nursing experience.
• Minimum 2 + years of healthcare management experience.
• Management and corrections experience preferred.
• Bachelor of Nursing degree preferred.
• Valid driver’s license and reliable transportation.

Benefits