Regional Merchant Lead, New Verticals

About The Team

The New Verticals team is redefining local commerce by expanding DoorDash beyond restaurants into Grocery, Convenience, Liquor, Retail, Flowers, and more. We build meaningful partnerships with standout local and regional merchants, helping them grow and meet customers where they are. Stationed regionally, we move fast, think creatively, and lead the charge in developing new categories across the U.S. Together, we’re shaping a platform that gives consumers access to more of what they need, when they need it.

About The Role

This is a field sales opportunity based out of the cities specified above. You will need to live in or in proximity to the cities listed. As a Regional Merchant Lead (Outside Sales Representative), you will own the full sales cycle for bringing new non-restaurant partners onto DoorDash. This is a fast-paced, high velocity role where you will prospect, pitch, negotiate, and close deals in our emerging categories such as grocery, convenience, alcohol, and retail.

Responsibilities

• Build and deepen partnerships with high-potential merchants by showcasing the value of DoorDash’s full suite of services (Marketplace, POS Integrations, and more)
• Master our service offerings — solve merchant pain points, apply product knowledge to win deals, and share insights to improve both merchant and customer experiences
• Lead complex negotiations to structure industry-leading, mutually beneficial economic terms
• Manage a highly organized, fast-paced sales cycle with the goal of closing deals within weeks
• Bring structure to early-stage, ambiguous environments while helping shape new business lines
• Collaborate cross-functionally with Strategic Sales Managers, Partner Management, and central teams (Strategy, Drive, POS, Marketing) to maximize account value
• Travel into different markets and meet directly with merchants, spending 50%+ of your time in field

Requirements

• 2+ years of experience in a closing sales role, preferably in an outside sales or field-forward environment
• The ability to thrive in a strategic, complex deal cycle and closing multi-product solution sales
• Consistently exceeded KPIs and sales target through disciplined activity and strong execution
• Absorb and apply product knowledge to win deals
• Approach challenges from the fundamentals - clear discovery, strong communication, and merchant-first thinking
• Adapt in fast-changing environments and enjoy taking on new challenges every few months
• Use creative and resourceful outreach tactics to open doors and engage with prospects
• Navigate ambiguity and create a structure where none exists
• Ability to travel 50%+ of the time, including overnight stays

Qualifications

• Strong ability to communicate effectively with merchants and stakeholders
• Experience in sales and marketing, particularly in B2B contexts
• Knowledge of local market trends and consumer behavior
• Strong negotiation skills and the ability to structure mutually beneficial agreements
• Ability to manage multiple projects and priorities simultaneously
• Passion for local commerce and innovative technologies

Skills

• Excellent verbal and written communication skills
• Strong problem-solving and decision-making abilities
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Understanding of CRM systems and data analysis

Benefits

We offer comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave, and more. We are committed to supporting employees' happiness, healthiness, and overall well-being.

Pay

Compensation is competitive and commensurate with experience. Details will be shared during the interview process.

Schedule

You will spend 50%+ of your time in-field meeting with merchants (typically 2-3 days per week) with additional flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business-related necessities.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.