Regional Member Advisor

TRUE Community Credit Union is seeking a part‑time Regional Member Advisor to support East Region branch locations. In this role you will help members navigate financial decisions, celebrate milestones, and find solutions that support their goals, building trust and creating positive experiences.

Responsibilities

• Deliver exceptional customer service to members
• Process transactions accurately and efficiently
• Open and maintain deposit accounts
• Assist members with consumer loan applications
• Recommend products and services that support members' financial goals
• Educate members about fraud prevention and account security
• Build lasting relationships while navigating multiple systems and processes

Requirements

• High school diploma or GED required
• One year of banking, retail, cash handling, customer service, sales, or related experience preferred
• Strong communication and relationship‑building skills
• Ability to multitask in a fast‑paced environment
• Comfort using technology and learning new systems

Pay

$17.50‑$19.00 per hour

Benefits

• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• 12 paid holidays
• 401(k) with company match
• Pension plan
• Gym membership reimbursement
• Tuition reimbursement
• Growth and development opportunities

Schedule

• Up to 26‑29 hours per week
• Monday, Wednesday, Friday shifts beginning as early as 7:45 a.m. and ending around 5:15 p.m.
• Every Saturday 8:45 a.m. to 1:15 p.m.
• Work locations may vary between assigned East Region branches based on business needs