Regional Market Compliance Manager

Responsibilities

• Serve as the subject matter expert on state regulations within their region; collaborates with the Market Compliance Managers (MCMs) within their region and key stakeholders to positively impact the business.
• Develops, leads, and mentors a team of Market Compliance Managers within the designated region, ensuring alignment with corporate compliance objectives, fostering professional growth, and driving consistent execution of regulatory and market compliance strategies.
• Accountable for ensuring that a designated primary contact for regulatory agencies within the region, where permitted, is established and effectively manages relationships, coordinates inspections, and responds to inquiries.
• Coincides with the required reporting and responses to regulators and senior leadership of major regulatory issues related to such areas as adverse events/recalls, unexpected changes to operation hours, product events/concerns and/or security.
• Develops and implements regional compliance strategies aligned with enterprise goals and regulatory requirements.
• Oversees the execution of compliance programs across retail and production operations within the region; identifies compliance risks and recommends solutions that balance regulatory obligations with operational agility.
• Ensures regulatory frameworks are established and maintained to support licensing commitments, product safety, environmental, and operational standards.
• Partners with Government Relations and Regulatory Affairs to monitor, interpret and influence regulatory developments, ensuring company objectives are incorporated into evolving rules and regulations.
• Drive the identification, creation and optimization of policies, procedures, and compliance frameworks to support operational excellence.
• Lead risk assessments and develop corrective action plans to address compliance gaps, partnering with stakeholders to implement solutions.
• Support mergers, acquisitions, and expansion activities by completing regulatory and compliance assessments, and ensuring compliance integration during transitions.
• Lead product commercialization efforts, including but not limited to product packaging/labeling reviews and/or timely submissions to regulators; escalate process improvement opportunities to key partners.
• Collaborate on training programs to enhance compliance awareness and accountability across the region and all levels of the organization.
• Prepare and deliver compliance reports, dashboards, and key performance indicators highlighting trends, risks, and strategic recommendations for the region.
• Conduct periodic site visits to validate compliance practices and operational adherence; enforce accountability and recommend continuous improvement initiatives.
• Enforce accountability for compliance actions and provide continuous improvement recommendations to leadership.

Qualifications

• Bachelor’s Degree or advanced degree, preferred
• Minimum of 5 years of experience in a compliance, operations or regulatory function in a highly regulated industry such as cannabis, pharmaceuticals, alcohol, or tobacco preferred.
• Minimum of 3 years in a leadership or managerial role overseeing compliance programs.
• Proven ability to develop and execute strategic compliance initiatives across multiple locations.
• Strong knowledge of regulatory frameworks and experience liaising with government agencies.
• Exceptional communication and relationship-building skills with internal and external stakeholders.
• Unassailable integrity and ethics.
• Demonstrated executive presence with the ability to remain poised, professional, and decisive in a high-pressure or complex situations.
• Proven ability to assess and prioritize risk levels, make sound decisions in high pressure situations and take calculated risks to advance business objectives without over-reliance on legal or leadership guidance.
• Demonstrated ability to lead with empathy and integrity, while fostering professional growth through mentorship and continuous learning opportunities.
• Ability to travel up to 20%