Regional Manager - Self Storage - Central Florida - Remote w/Travel

About the company

Absolute Storage Management, Inc is a leading provider of self-storage solutions in the United States, specializing in third-party facility management for owners and operators of self-storage properties.

Qualifications

• At least 3+ years of supervisory experience in the storage industry
• Ability to travel by car/plane up to 60 percent of the time
• Travel includes monthly property visits, property owner meetings, team meetings, company meetings, and industry-related events
• Must live in Orlando or Tampa, FL area (territory requires significant travel within LA, MS, and Florida panhandle)
• Valid driver’s license and reliable transportation required
• Background check conducted at time of offer

Compensation & Benefits

• Base salary: $75,000+
• Semi-annual performance bonuses & discretionary End of Year Performance Bonus
• Cell phone reimbursement
• Remote work with office internet reimbursement
• Mileage reimbursement
• Education reimbursement
• 401(k) with 4.5% company match, immediately vested
• Health, Dental, Vision, Life Insurance + More
• Paid time off and company holidays
• Discount on storage units and retail items

About the role

Reporting to a Regional Director, the Regional Manager is the first-line representative to a defined set of properties and their managers within an assigned region (Memphis and Nashville, TN market). Primary responsibilities are to ensure assigned properties meet budget and sales goals, comply with marketing and sales campaigns, and ensure the property is staffed, maintained, and runs smoothly within company guidelines and policies. Also responsible for continued training, development, team member staffing, retention, and team member morale within the property region.

Responsibilities

Team Member Supervision

• Ensures property coverage by completing a property schedule and working with the team on coverage and staffing as needed
• Collaborates with the Training team to ensure all team members are trained and developed according to company standards
• Consistently works with property team members to develop them and facilitate their growth within the company
• Collaborates with HR on any performance-related issues as defined in company policies and guidelines
• Provides annual performance reviews, ensuring timely submission with reviews and feedback
• Guides, assists, and supports the property team in day-to-day questions, concerns, and property-related issues
• Sets high expectations for excellent customer service and holds the team accountable
• Leads weekly team meetings to provide updates on company policies, procedures, and training; incorporates team member growth, development, and team building
• Consistently applies and ensures Absolute Storage Management policies and procedures are followed
• Ensures team members work within the core values of the company
• Consistently leads the team within the We Care culture

Property Related Management

• Visits each assigned property within the region at least once monthly (onsite, in-person; may require travel by plane/car)
• Conducts property audit and completes property visit checklist
• Provides training, development, and relationship building with property team members
• Reviews all property-level reports with onsite team member, verifying current revenue and budget are being met
• Audits property financials, cash drawer, and petty cash
• Inspects properties to ensure highest standards are maintained; evaluates maintenance, grounds, and housekeeping operations
• Completes property maintenance checklist and ensures completion of maintenance projects
• Ensures cleanliness standards are met in office, restrooms, grounds, and vacant units are cleaned timely by property team
• Reviews property maintenance and Cap-X projects to view status and report results to property owner and operational leadership
• Additional property visits may be done virtually; continued contact via email, phone, and Teams required

Budget & Owner Relations

• Works with leadership and property owners to prepare annual operating and capital budgets
• Monitors and makes recommendations on budget performance; prepares monthly summary report to property owners
• Ensures properties operate within prescribed budgets regarding expenses and revenue; recommends improvements when needed
• Communicates operating results by submitting accurate, timely reports and furnishing financial information as requested
• Regularly meets with property owners to provide updates on asset status (onsite and virtual meetings as directed)
• Builds solid, positive, professional working relationships with property owners
• Works with property owner to discuss property needs, additional expenses, or lead property improvements as directed