Regional Manager: Req 4117

Denali is the leading organic recycling company on a mission to unlock the power of unused food and organics, transforming them into resources to feed, fuel and replenish the earth. Our work is essential to keeping water clean, reducing the need for new landfill capacity, building soil fertility, helping farmers be more resilient, and reducing society’s reliance on fossil fuels. Denali provides meaningful and measurable change for any business that handles food, creating value with our scalable solutions across the nation.

About the role

The Regional Operations Manager is responsible for the safe, efficient, compliant, and profitable management of multiple operational locations within an assigned territory. This position provides leadership to Area Managers, local operations teams, and drivers while maintaining accountability for safety, customer service, regulatory compliance, equipment performance, and financial results.

Responsibilities

• Develop and execute regional operating strategies that support safety, service, compliance, and profitability.
• Adjust operational strategies and daily activities as necessary to achieve performance and profit objectives.
• Manage regional revenue, expenses, labor, maintenance costs, vendor spending, and other financial performance indicators.
• Create and maintain systems for tracking operational and financial results.
• Recruit and hire qualified employees in coordination with Human Resources.
• Communicate job expectations and conduct or coordinate required new-hire and safety training.
• Review staffing levels and employee schedules to ensure operational needs are consistently met.
• Ensure employee timekeeping and other required reports are submitted accurately and on time.
• Oversee the safe and efficient operation of trucks, trailers, and related equipment.
• Ensure compliance with OSHA requirements, DOT regulations, environmental regulations, and company policies.
• Partner with Environmental Managers to maintain regulatory compliance throughout the region.
• Hold Area Managers, local managers, drivers, and other team members accountable for safety, service, and performance expectations.
• Build and maintain professional relationships with customers and job-site representatives.
• Address operational or customer-service concerns promptly and professionally.
• Inspect operational sites, equipment, and company property regularly.
• Ensure work locations are maintained in a clean, safe, professional, and compliant condition.
• Report significant operational, equipment, safety, or property concerns to the General Manager.
• Ensure required daily operational reports, safety meetings, time reports, and supporting documentation are completed.
• Manage vendors and service providers to support operations efficiently and economically.
• Oversee properties supporting regional operations and ensure compliance with regulatory requirements, lease agreements, and landlord expectations.
• Lead, coach, and supervise Area Managers, local operations personnel, and drivers.
• Establish and maintain a culture focused on safety, accountability, operational excellence, and customer service.
• Monitor, document, and evaluate employee performance. Provide timely coaching, feedback, recognition, and corrective action.
• Ensure compliance with company employment policies and coordinate disciplinary actions with Corporate Human Resources.
• Support recruitment, hiring, onboarding, training, scheduling, and employee retention.
• Monitor regional profit-and-loss performance and implement corrective measures when necessary.
• Maintain a professional appearance and properly use required personal protective equipment.
• Perform additional duties as assigned.

Requirements

• High school diploma or GED required.
• Previous multi-site operations management experience required.
• Proven experience managing operations, employees, equipment, budgets, and customer relationships.
• Experience in waste management, organic recycling, transportation, environmental services, agriculture, or a related industry preferred.
• Experience managing DOT-regulated transportation operations strongly preferred.
• Proficiency with Microsoft Excel, Word, Outlook, and other Microsoft Office applications.
• Familiarity with customer relationship management and operational tracking systems preferred.
• Ability to read, write, understand, and follow verbal and written instructions in English.
• Valid driver’s license and an acceptable driving record required.
• Class A CDL preferred.

Skills

• Strong commitment to workplace safety and regulatory compliance.
• Leadership, coaching, and employee-development skills.
• Financial and profit-and-loss management abilities.
• Sound judgment, critical thinking, and decision-making skills.
• Strong organizational and time-management abilities.
• Ability to prioritize responsibilities across multiple locations.
• Excellent verbal and written communication skills.
• Strong customer-service and relationship-management abilities.
• Ability to manage conflict and hold employees accountable.
• Ability to accurately complete and maintain required documentation.
• Ability to analyze data from multiple systems and use it to guide operational decisions.
• Ability to learn new computer applications and operational systems quickly.
• Ability to adapt communication and leadership styles to different situations.
• Willingness to assist other employees and departments when needed.

Work Environment

This position works in office, operational, customer, and outdoor environments. The employee may occasionally be exposed to:

• Inclement weather
• Wet or humid conditions
• Fumes or airborne particles
• Dust, noise, and heavy equipment
• Strong or unpleasant odors
• Active truck yards and industrial work areas

Employees must follow all safety procedures and wear required PPE while working in operational areas.

This is a safety-sensitive position that requires sound judgment, attention to detail, and diligence. Employees are responsible for protecting their own safety and the safety of others.

Physical Requirements

While performing the essential functions of this position, the employee may be required to:

• Frequently sit, talk, hear, climb, and operate a motor vehicle.
• Use hands and fingers to handle or operate objects, equipment, tools, and controls.
• Reach with hands and arms.
• Occasionally stand, walk, balance, stoop, kneel, crouch, or crawl.
• Occasionally lift and carry work-related materials or equipment.
• Maintain close, distance, peripheral, and color vision, as well as the ability to adjust focus.

Schedule

Monday–Friday, typically 8:00 a.m.–5:00 p.m. Evening, overnight, and weekend work may be required based on operational needs.

Frequent travel throughout the assigned territory may be required.

Benefits

• Comprehensive medical plans (copay and HSA options).
• Dental and vision coverage for you and your family.
• Generous 401(k) match of up to 4%.
• Company-paid Long-Term and Short-Term Disability, AD&D, and Life Insurance.
• Voluntary life insurance options for employees and family.
• Health Savings Plan.
• Paid Time Off (PTO) and sick time, including family leave.
• 9 paid holidays per year.
• Paid weekly.
• Free access to over 6,000 professional courses via the Ascend Employee Development Program and Learning Management System.
• Confidential Employee Assistance Program offering counseling and resources for personal and professional needs.
• Wellness Program for mental, physical, and emotional well-being.