Regional Manager of Human Capital
About the role
The Regional Manager of Human Capital (RMHC) plays a critical role in driving business growth by aligning people strategies with organizational goals. This role collaborates with the Regional Director of Human Capital to lead all core functions—recruiting, onboarding, employee relations, performance management, compliance, training, succession planning, and safety—for multiple branches within the Midwest region. The RMHC serves as a trusted advisor to the Regional Director of Human Capital and branch Human Resources and Talent Acquisition staff, champions employee engagement and development, ensures full regulatory compliance, and models GardaWorld’s values through servant leadership and operational excellence.
Responsibilities
Partner with and take direction from the Regional Director of Human Capital to align strategies with business goals to drive performance, engagement, and retention.
Partner with leadership to support organizational development and change initiatives.
Contribute to the development and delivery of training programs.
Support the implementation and delivery of training programs to support employee development.
Coach, train, and develop the branch Human Capital teams (Human Resources, Talent Acquisition, and support staff).
Hold weekly one-on-ones with regional staff, along with structured team meetings that incorporate relevant training to support ongoing development and alignment.
Manage and oversee end-to-end HR processes: hiring, onboarding, employee relations, compliance, training, and offboarding.
Review, distribute, and ensure appropriate resolutions of standard reporting to include performance metrics, data integrity, and HR & TA operations.
Maintain accurate employment records and ensure policy adherence across all branches.
Coordinate necessary coverage during planned time off for Regional Recruiters.
Support the consistent application of HR policies across branches.
Collaborate with the RDHC to implement effective recruitment strategies across all markets within the region.
Assist in the monitoring and management of the recruiting budget for the region.
Create and oversee hiring events as needed, analyzing performance analytics to identify successful practices tailored to unique markets.
Ensure branches maintain compliance with all federal, state, and local employment laws, including FLSA, FMLA, ADA, HIPAA, OSHA, and EEO and stay abreast of both state and federal changes in employment law.
Investigate and resolve employee concerns with professionalism and confidentiality.
Drive a positive workplace culture and employee experience.
Collaborate with corporate functions on policy updates, job descriptions, and strategic initiatives.
Assist with large-scale transitions related to new business ventures.
Demonstrate professionalism and excellent communication skills when interacting with internal clients, external vendors, peers, staff, and candidates.
Contribute to other sourcing, recruitment, marketing, and retention initiatives as assigned.
Requirements
To succeed in this role, you should have:
A bachelor's degree in human resources, business administration, or a related field.
At least 5 years of progressive experience in human resources management, preferably in a similar regional or multi-branch setting.
Experience managing multiple branches and overseeing all core HR functions.
Strong knowledge of labor laws and regulations, including FLSA, FMLA, ADA, HIPAA, OSHA, and EEO.
Excellent interpersonal and communication skills, with the ability to build strong relationships with various stakeholders.
Proven ability to manage and mentor a team of HR professionals and Talent Acquisition specialists.
Strong analytical and problem-solving skills, with the ability to gather and interpret data to inform decision-making.
Ability to work independently and manage multiple priorities simultaneously.
Proficiency in using HRIS systems and applicant tracking software.
Qualifications
To qualify for this role, you must:
Have a valid driver’s license and reliable transportation.
Be able to travel up to 70% of the time.
Pass a background check and drug screening.
Skills
Essential skills for this role include:
Strategic thinking and problem-solving skills.
Effective communication and interpersonal skills.
Strong leadership and mentoring abilities.
Advanced proficiency in Microsoft Office Suite.
Knowledge of HRIS systems and applicant tracking software.
Benefits
Comprehensive benefits package includes medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
Pay
$75,000.00 / year base, plus bonus eligible.
Schedule
Remote with 70% travel.
GardaWorld
GardaWorld Security Services is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.