Regional Manager I

Our client operates within the convenience delivery industry, addressing the challenge of providing fast, reliable access to everyday essentials. They aim to bring convenience and predictability to customers by delivering a wide range of products promptly across multiple locations in the United States.

About the Opportunity

The Regional Manager I leads a team of General Managers across various locations, overseeing operations to ensure the delivery of a high-quality customer experience. This role is pivotal in driving the territory's success through effective leadership, execution, and team development.

Responsibilities

• Support and guide local general managers in daily operations management
• Coach and develop team members to improve performance and prepare for advancement
• Focus on performance management and succession planning to build strong talent pipelines
• Monitor operational metrics regularly to assess success and identify improvement strategies
• Facilitate communication between field operations and headquarters leadership
• Act as liaison among departmental rollouts, territory execution, and leadership partners
• Lead recruitment, interviewing, hiring, and onboarding of top talent
• Ensure appropriate staffing levels and anticipate workforce needs
• Assist with launching new sites within the territory
• Serve as a dedicated, regionally-based leader

Requirements

• Minimum 10 years of relevant experience in retail, supply chain, operations, consulting, or data-driven project management
• Experience managing multi-location teams
• Proven ability to manage large onboarding programs
• Degree in Business, Operations, Supply Chain, Management, Science, Technology, Engineering, Math, or related field
• Strong analytical skills and ability to motivate teams under deadlines
• Problem-solving skills under pressure
• Effective communication and organizational skills
• Ability to balance detail orientation with swift execution
• Willingness to travel at least 90% of the time
• Bilingual proficiency in English and Spanish highly preferred

Pay

Base salary range: $96,900 - $120,750. Eligibility for discretionary annual cash bonus and participation in the organization’s equity incentive plan. Starting pay determined by skills, experience, qualifications, interview performance, and market conditions.

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement savings plan
• Health Savings Account (HSA) or Flexible Spending Account (FSA) eligibility
• Long and short-term disability insurance
• Fitness reimbursement program
• 25% employee discount and family membership
• Flexible paid time off
• Group life insurance
• Employee assistance program (EAP)