Regional Manager - Harley Owners Group

About the Role

At Harley-Davidson we deliver world-class customer experiences through our enthusiastic and professional employees. The Regional Manager works as an integral part of the Membership & Loyalty team and is a key member of our family. In this remote-based, collaborative, and engaging environment, you will interact with people from all walks of life, ensuring no two days are the same. Our riders and members are extremely passionate about Harley-Davidson, and the Regional Manager is responsible for fueling engagement, encouraging more riding, and delivering the best Harley-Davidson experience possible.

Responsibilities

• Promote positive dealer, chapter, rally, volunteer, and member relationships by managing member programs within an assigned U.S. region.
• Provide guidance, direction, and assistance to H.O.G. rally committees, serving as a mediator to resolve conflicts.
• Assist rally planning committees in ensuring compliance with laws and insurance requirements.
• Evaluate rally performance and existing programs continuously, recommending improvements and modifications as needed.
• Work with the Corporate Event Team to support National Rallies and events.
• Develop and execute training programs and materials for the H.O.G. volunteer network and Harley-Davidson dealers.
• Organize venues, materials, presentations, and equipment for training programs and regional events.
• Support all membership programs, including H.O.G. Ride 365®, The Official Member Magazine, Roadside Assistance, and partnerships.
• Provide information for Officer Newsletters, the Insider publication, Membership Guide, and The Enthusiast Magazine.
• Participate in membership meetings, process improvement, quality planning, strategy, and budget sessions.
• Execute Harley Owners Group Rally strategy and serve as the main point of contact with dealers and field employees for membership and H.O.G. chapters.
• Lead regional officer training programs and coordinate H.O.G. member benefits, systems, and programs to drive year-on-year growth in membership numbers and satisfaction KPIs.
• Deliver member communications through local channels, content, and connections.
• Plan and successfully deliver Harley-Davidson events, measuring and reporting on key performance indicators to inform future event planning.
• Develop training programs and materials for dealers, chapter, and rally committees.
• Collaborate with marketing partners to deliver promotions and support for events.
• Support budget responsibility for assigned programs.

Requirements

• High School Diploma or equivalent (required).
• Bachelor’s degree preferred, or equivalent work experience.
• Motorcycle license (required).
• Minimum of five years’ experience in organizing, managing, and promoting events and activities, leading and managing volunteer networks, and cultivating membership relationships.
• Experience in the motorcycle or automotive industry preferred.
• Familiarity with the Harley-Davidson Membership Program.

Pay

The pay range shown represents the national average for this role. Your pay may vary based on geographic location and experience. The range is $81,200 - $121,600.

Benefits

We offer an inclusive compensation package for all full-time salaried employees, including:

• Annual bonus programs.
• Health insurance benefits.
• 401k program.
• Onsite fitness centers and employee stores.
• Employee discounts on products and accessories.

Schedule

• Full-time position.
• Travel required: 50 - 75%.
• This position is eligible for domestic relocation assistance (within the posted country).

Applicants must be currently authorized to work in the United States. This position is not eligible for visa sponsorship or transfer.