Regional Manager

About the role

The Regional Manager will oversee a team of Metabolic Educators who will be conducting education with Healthcare Providers (HCPs) and providing services on behalf of a leading Biotechnology company. The ideal candidate will have a proven track record in field clinical education or sales leadership roles.

Responsibilities

• Demonstrate sound decision making and judgment in all operational, Compliance and Human Resources responsibilities.
• Support the team leadership in the operational execution of all program requirements as contractually required.
• Take ownership and manage the day-to-day operations of the assigned CE team as key point person.
• Ensure that all Project Key Performance Indicators (KPIs) are successfully being met/exceeded for their direct reports.
• Provide an ongoing assessment, to their line manager, of the assigned territory's outputs/needs utilizing available quantitative and qualitative evidence.
• Demonstrate a full working knowledge of program specific technologies e.g., Customer Relationship Manager (CRM) system, reporting dashboards, and any other as applicable to the program.
• Support the program leadership or designee with the creation and maintenance of client/Inizio requested reports.
• Prepare and confirm accuracy of all regionally generated reports, spreadsheets, and correspondence prior to distribution.
• May be required/requested to provide operational cover to the program Client Account Director/Manager during planned and/or unplanned absences, as directed by Patient Solutions Senior Leadership.
• Provide clear and effective communication to the assigned direct reports including but not limited to ongoing client/program/Inizio Initiatives, Requirements, Changes/Enhancements, As requested by the Client Account Director, Field, Client Account Manager, Field and or Senior Inizio leadership.
• Conduct and document regular field visits with Metabolic Educators including the completion of Field Coaching Reports (FCR) per Inizio / Client requirements.
• Provide on-going coaching/performance management to direct reports.
• Verify and validate project roster for any changes due to launch, realignment, transfers, up/downsizing, or any other operational changes.
• Ensure direct reports have all appropriate equipment and technology to perform their role.
• Participate, as requested, in client and/or Inizio’s meetings to update progress and suggest positive solutions to specific issues and/or opportunities.

Requirements

• Registered Nurse (BSN required) or Registered Dietician (Bachelor’s in Nutrition required) or Advanced Practice Registered Nurse, or Physician’s Assistant with 3+ years post-educational experience.
• Active healthcare license in field of experience required.
• 3+ years in field leadership/supervisory management experience in Clinical Education or Field Sales.
• Experience working in the metabolic health space preferred.
• Certified Obesity Educator, Certificate of Advanced Education in Obesity Medicine or Certified Diabetes Educator preferred.
• Experience in identifying, hiring, training and developing talent.
• Experience in Clinical Education and patient teaching environment.
• Patient/provider product use, administration and/or injection training experience a plus.
• Must reside within 60 minutes of a major airport throughout the duration of the contract.
• Valid Driver’s License.

Qualifications

• Registered Nurse (BSN required) or Registered Dietician (Bachelor’s in Nutrition required) or Advanced Practice Registered Nurse, or Physician’s Assistant with 3+ years post-educational experience.
• Active healthcare license in field of experience required.
• 3+ years in field leadership/supervisory management experience in Clinical Education or Field Sales.
• Experience working in the metabolic health space preferred.
• Certified Obesity Educator, Certificate of Advanced Education in Obesity Medicine or Certified Diabetes Educator preferred.
• Experience in identifying, hiring, training and developing talent.
• Experience in Clinical Education and patient teaching environment.
• Patient/provider product use, administration and/or injection training experience a plus.

Skills

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and deadlines.
• Proficiency in CRM systems and reporting dashboards.
• Knowledge of metabolic health and patient education.

Benefits

Competitive pay that recognizes your experience, expertise, and impact.

Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave.

Continuous growth opportunities through learning, leadership development, and career advancement support.

A collaborative culture where your ideas are valued and your work makes a difference.

Recognition programs, contests, and awards that celebrate your contributions.

Pay

$109K – $202K per year.

Schedule

Field based within the assigned territory. Travel up to 75% overnight travel. Occasional weekends may be required.