Regional Manager
About the role
The Regional Manager will oversee a team of Metabolic Educators who will be conducting education with Healthcare Providers (HCPs) and providing services on behalf of a leading Biotechnology company. The ideal candidate will have a proven track record in field clinical education or sales leadership roles.
Responsibilities
- Demonstrate sound decision making and judgment in all operational, Compliance and Human Resources responsibilities.
- Support the team leadership in the operational execution of all program requirements as contractually required.
- Take ownership and manage the day-to-day operations of the assigned CE team as key point person.
- Ensure that all Project Key Performance Indicators (KPIs) are successfully being met/exceeded for their direct reports.
- Provide an ongoing assessment, to their line manager, of the assigned territory's outputs/needs utilizing available quantitative and qualitative evidence.
- Demonstrate a full working knowledge of program specific technologies e.g., Customer Relationship Manager (CRM) system, reporting dashboards, and any other as applicable to the program.
- Support the program leadership or designee with the creation and maintenance of client/Inizio requested reports.
- Prepare and confirm accuracy of all regionally generated reports, spreadsheets, and correspondence prior to distribution.
- May be required/requested to provide operational cover to the program Client Account Director/Manager during planned and/or unplanned absences, as directed by Patient Solutions Senior Leadership.
- Provide clear and effective communication to the assigned direct reports including but not limited to ongoing client/program/Inizio Initiatives, Requirements, Changes/Enhancements, As requested by the Client Account Director, Field, Client Account Manager, Field and or Senior Inizio leadership.
- Conduct and document regular field visits with Metabolic Educators including the completion of Field Coaching Reports (FCR) per Inizio / Client requirements.
- Provide on-going coaching/performance management to direct reports.
- Verify and validate project roster for any changes due to launch, realignment, transfers, up/downsizing, or any other operational changes.
- Ensure direct reports have all appropriate equipment and technology to perform their role.
- Participate, as requested, in client and/or Inizio’s meetings to update progress and suggest positive solutions to specific issues and/or opportunities.
Requirements
- Registered Nurse (BSN required) or Registered Dietician (Bachelor’s in Nutrition required) or Advanced Practice Registered Nurse, or Physician’s Assistant with 3+ years post-educational experience.
- Active healthcare license in field of experience required.
- 3+ years in field leadership/supervisory management experience in Clinical Education or Field Sales.
- Experience working in the metabolic health space preferred.
- Certified Obesity Educator, Certificate of Advanced Education in Obesity Medicine or Certified Diabetes Educator preferred.
- Experience in identifying, hiring, training and developing talent.
- Experience in Clinical Education and patient teaching environment.
- Patient/provider product use, administration and/or injection training experience a plus.
- Must reside within 60 minutes of a major airport throughout the duration of the contract.
- Valid Driver’s License.
Qualifications
- Location: Field based within the assigned territory.
- Travel and Work Requirements: Up to 75% overnight travel. Occasional weekends may be required.
- Base Pay Range: $109K – $202K per year.
Benefits
Competitive pay that recognizes your experience, expertise, and impact
Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
Continuous growth opportunities through learning, leadership development, and career advancement support
A collaborative culture where your ideas are valued and your work makes a difference
Skills
- Strong leadership and decision-making skills.
- Excellent communication and interpersonal skills.
- Knowledge of healthcare regulations and standards.
- Ability to manage multiple projects and priorities.
- Proficiency in CRM systems and reporting dashboards.
Benefits
Company-paid holidays so you can rest, recharge, and focus on what matters most
Recognition programs, contests, and awards that celebrate your contributions
Pay
$109K – $202K per year
Schedule
Up to 75% overnight travel. Occasional weekends may be required.