Regional Manager

Location: Guardian Corporate

We are looking for a dynamic, experienced Regional Operations Manager to join our fast-growing dental partnership network’s (“DPN”) Dental Team. At Guardian Dentistry Partners, we support a network of 200+ thriving practices across 15.5 states (including D.C.). We’re proud to have been named in the Inc. 5000 list of America’s fastest-growing private companies for the fourth consecutive year, ranking No. 2,915 overall and No. 14 among dental companies nationwide. Our culture is rooted in integrity, collaboration, and purpose, and we believe our success comes from the strength of our partnerships and the people behind them.

About the role

As the Regional Operations Manager, you will play a vital role in overseeing multiple general dental practices within your region. Your leadership will be instrumental in maintaining the highest standards of patient care and staff morale while implementing effective systems and processes for practice success. You will collaborate with dedicated Partners and team members committed to their communities, working towards achieving regional business objectives alongside our Operations team.

Responsibilities

• Oversee the general operations of supported dental offices
• Hire, coach, lead, support, and oversee Practice Managers and teams
• Develop training, planning, recruiting, and retention strategies for all staff to maintain excellent performance and alignment to operating procedures and protocols
• Provide and develop reports, analyze financial and operating metrics, and create recommendations/actions to attain practice revenue and profit goals
• Implement, administer, and maintain best-in-class systems and processes such as procurement and inventory management, vendor management, marketing review, hygiene protocols, compliance protocols, patient experience, “customer first impressions,” and end-of-day protocols
• Perform other related assigned duties as necessary

Requirements

• Must live in or close to the Florida Panhandle
• Bachelor’s degree required or equivalent combination of education, training, and experience
• Five (5) plus years of successful operations experience in a multi-unit or multi-state dental services business, or experience managing a large single practice (over $5 MM of revenue)
• Outstanding relationship-building, interpersonal, and leadership skills; high moral standards
• Functional skills in general management with an emphasis on growth operations
• Ability to interpret quantitative findings (profit and loss statements and practice management software KPIs), synthesize results, and apply learnings
• Project management skills; analytical/problem-solving abilities; effective verbal and written communication skills; attentiveness to detail; proficiency in Microsoft Office products
• Ability to create a high morale, highly effective environment
• High comfort with ambiguity and working in a fast-paced, high-growth, and fast-changing entrepreneurial environment
• Intellectual curiosity
• Ability to travel 75% (Alabama and Florida panhandle) to supported practices

Benefits

• Competitive health, dental, and vision plans
• Participation in 401k plan with company match

Pay

$75,000 – $80,000; Full-time with bonus opportunities