Regional Manager

Article Student Living provides the best experience for student residents living in our communities by putting people first—our residents and employees. We invest in our people through superb training and support, generous employee benefits and perks, and opportunities for career advancement.

About the role

This remote Regional Manager position oversees financial control, budget management, physical operations, leasing and marketing, capital projects, and staffing/HR for all properties in the portfolio. You will directly manage the site-level property management team and report to the Regional Vice President of Operations. The role requires 35% - 50% travel and you must live within one hour of a major airport.

Responsibilities

• Hire and train full-time teams, providing leadership and support to ensure all properties are sufficiently staffed.
• Cultivate site team support through coaching, leadership, and developing bottom-up thinking.
• Partner with the Director of Training and Support on site-level onboarding for new employees.
• Ensure on-site managers keep the team informed and inspired through daily huddles, weekly meetings, goals/incentives, and feedback.
• Work with corporate HR and Property Management leadership to address and improve performance problems, including documentation, communication, and termination.
• Achieve the highest possible net operating income; implement cost control, revenue, and leasing improvements, identify trends, and recommend strategies.
• Develop yearly operating budgets and forecasts with the SVP of Operations.
• Provide regular reporting of income and expense line items to the corporate team.
• Maintain receipt and reconciliation of deposits, rent collections, and charges.
• Monitor and approve the receipt, reconciliation, and coding of all vendor invoices.
• Ensure property close-out is completed on time and owner's financial reports are accurate.
• Provide leadership to site-level staff around leasing and marketing activities and goals.
• Analyze current leasing/marketing trends and propose alternative strategies to overcome issues.
• Ensure all marketing tactics, correspondence, and materials follow brand standards and fair housing guidelines.
• Oversee staff leasing techniques for closing, follow-up procedures, and lease documentation.
• Address resident complaints, concerns, and requests to ensure resident satisfaction.
• Partner with the Regional Maintenance team on all maintenance, construction, and rehabilitation activities.
• Ensure on-site managers set high curb appeal standards for cleanliness and organization in leasing offices, sales floors, and tour routes.
• Provide capital improvement suggestions.

Requirements

• Bachelor’s degree.
• 5+ years of experience in the student housing property management space.
• Knowledge of the student living property management industry and experience with business operations.
• Regional or Area Management experience preferred; experience in both new development lease-ups and current operating properties is a plus.
• Excellent project management skills and ability to manage a remote team.

Qualifications

• Demonstrated people-leadership skills.
• Collaboration with other departments on inter-company deliverables.
• Support and advocacy for property-based teams.
• Strong workflow and deliverables management.

Pay

The pay range for this role is $110K–$115K, plus an annual bonus.

Benefits

• Health (PPO or HSA), dental, and vision insurance.
• Flexible PTO.
• 13 paid holidays.
• 401K with 100% match up to 5%.
• Annual review and bonus program.
• Paid parental leave.