Regional Manager, Asset Protection
NAPA Auto Parts · Greater Jacksonville, NC Area · 3 wk ago
On-siteFinanceFull-time
About the Role
We are looking for a dedicated and experienced Regional Manager of Asset Protection to join our dynamic auto parts team. This role plays a critical part in safeguarding company assets, reducing shrink, and ensuring a safe environment for employees and customers.
Responsibilities
- Lead and oversee investigations into internal and external theft, fraud, and other criminal activities.
- Collaborate with store teams, law enforcement, and legal departments to ensure proper resolution of theft cases.
- Utilize investigative tools and techniques, such as CCTV, exception reporting systems, and interviews, to identify and resolve theft-related incidents.
- Maintain detailed documentation of all investigations, ensuring compliance with company policies and legal requirements.
- Provide training and guidance to store teams on theft prevention strategies and awareness.
- Conduct regular safety audits and risk assessments across locations in the region to identify potential hazards and ensure compliance with safety and operational standards.
- Partner with store leadership and operations teams to implement corrective actions to mitigate risks and improve safety.
- Ensure compliance with OSHA regulations and company safety policies, promoting a culture of safety awareness.
- Investigate workplace accidents and incidents to determine root causes and recommend preventative measures.
- Identify vulnerabilities in operational processes and recommend improvements to reduce risk and shrink.
- Monitor compliance with cash handling, inventory control, and other operational standards.
- Provide actionable insights and reports to senior leadership on audit findings and trends.
- Serve as a trusted advisor to store managers and regional leadership on asset protection matters.
- Provide coaching and training to store teams on asset protection best practices, safety protocols, and risk mitigation strategies.
- Build strong relationships with law enforcement, external vendors, and other stakeholders to enhance asset protection efforts.
- Analyze shrink data, theft trends, and safety metrics to identify patterns and develop targeted action plans.
- Prepare and present reports on asset protection performance, investigations, and safety compliance to senior leadership.
- Leverage data to prioritize high-risk locations and allocate resources effectively.
Requirements
- Bachelor’s degree in Criminal Justice, Business Administration, or a related field (preferred).
- Minimum of 5-7 years of experience in asset protection, loss prevention, or a related field, with at least 2-3 years in a multi-unit or regional leadership role.
- Proven track record of conducting successful theft investigations and implementing safety programs.
- Strong knowledge of investigative techniques, theft prevention strategies, and risk management practices.
- Excellent leadership and team-building skills, with the ability to influence and motivate diverse teams.
- Exceptional analytical skills, with the ability to interpret data and develop actionable plans.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
- Detail-oriented and highly organized, with the ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite and familiarity with asset protection tools and systems (e.g., CCTV, exception reporting software).
- Certified Forensic Interviewer (CFI), Loss Prevention Qualified (LPQ), or Loss Prevention Certified (LPC) preferred.
Leadership Competencies
- Embodies the following values: serve, perform, influence, respect, innovate, team.
- Effectively communicates by motivating and inspiring others through clear and proactive communication.
- Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
- Makes balanced decisions and thinks strategically by being a forward thinker.
- Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.
Physical Demands / Working Environment
- This role requires approximately 50–75% overnight travel across the region. Travel may include nights and occasional weekends based on operational needs.
- Ability to work flexible hours, including evenings and weekends, as needed.
- May involve physical activity, such as conducting on-site audits or investigations.