Regional Asset Protection Manager
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses, serving over 150 countries. Our portfolio includes high-quality vision care products like Essilor, Varilux, Crizal, Eyezen, Stellest, and Transitions, as well as iconic brands such as Ray-Ban, Oakley, Persol, and Oliver Peoples. We also operate a network of retail and e-commerce platforms, including Sunglass Hut, LensCrafters, and Target Optical.
About the role
The Regional Manager of Asset Protection drives Asset Protection programs and supports Luxottica Brands to safeguard merchandise, money, property, and the welfare of customers and associates. This role responds to and investigates known or suspected internal/external dishonesty in a timely manner and assists Asset Protection Leadership in identifying resources, programs, or processes. The Regional Manager oversees Asset Protection programs across multiple Zones and Regions.
Responsibilities
- Assists with the development and implementation of Asset Protection/Operations programs, including:
- Store shrinkage program
- Physical Security programs
- Audit/Training programs for field
- Policy and Procedure compliance
- Brand Enforcement support
- Fraud prevention programs
- Leads investigations for all situations of known or suspected internal/external dishonesty or other illegal activities.
- Coaches and consults with Regional Managers to ensure compliance with Asset Protection initiatives.
- Provides training and action steps to prevent/identify potential dishonesty opportunities at both the Regional and store level.
- Provides Senior RMAP/Director of Asset Protection with insights to identify or eliminate loss within Luxottica.
- Partners closely with Brand Operations and Associate Relations when appropriate.
- Shares prevention/identification strategies for future losses with AP Leadership.
- Assists and coordinates with the Director of Asset Protection in training programs for Operational/Asset Protection, Policies, and Procedures, ensuring associate compliance.
- Conducts Business Evaluations.
- Ensures company policies and practices are followed consistently.
- Addresses and implements training initiatives for identified opportunities.
- Identifies, investigates, and closes Organized Retail Crime (ORC) cases impacting LRNA.
Requirements
- Bachelor’s degree or equivalent experience.
- 6+ years of audit experience.
- 6+ years of investigation experience with closure.
- 2+ years as an APA/APS Supervisor.
- Thorough knowledge of Physical Security Equipment (alarms, Electronic Article Surveillance Systems, Covert Camera application).
- APA/APS experience.
- Excellent written and verbal communication skills.
- Ability to collaborate effectively with others.
- Strong analytical skills and ability to exercise independent judgment based on core principles and practices.
- Excellent listening skills and ability to articulate findings.
- Strong organizational skills and attention to detail.
Preferred Qualifications
- Completion of AMA, CFE, or CPP courses.
- Completion of investigative courses such as Reid and Wicklander/Zulawski.
- Thorough knowledge of Retail Operations, Inventory Control, and POS.
Pay
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan.
Benefits
- Health care coverage.
- Retirement savings plans.
- Paid time off/vacation.
- Various employee discounts.