Regional Manager, Affordable Housing

Affordable Housing

• Affordable Housing
• Ensure compliance with all Equal Housing Opportunity/Affirmative Fair Housing laws.
• Ensure proper LIHTC and/or Section 8 policies and procedures are followed.
• Monitor LIHTC Application and Annual Recertification processes.
• Regulatory Compliance – Ensures compliance with regulatory and funding requirements, contracts, and reporting.
• Conduct files reviews, physical inspections, and interacts with regulatory agencies.
• Conduct semi-annual inspections as required.

Personnel Management

• Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff.
• Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
• Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR and terminate appropriately when necessary.
• Prepare request for a salary increase for Community Manager and assist with other team members if necessary; sign off on all requests from the site.
• Promote harmony and quality job performance of staff through support and effective leadership.
• Ensure staff compliance and consistency with Company policies and procedures.

Financial Management

• Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments.
• Develop yearly operating budgets/forecasts.
• Provide monthly written evaluation of income and expense line items that are significantly over budget.
• Monitor all proposals and contracts for large projects at sites and check work in progress.
• Maintain the timely receipt and reconciliation of deposits, rent collections, and charges to ensure submitted on a timely basis.
• Maintain property closeout is completed on time and ownership financial reports are accurate.

Strategic Leasing Management

• Develop yearly marketing plan and utilize marketing strategies & systems.
• Provide marketing strategy to generate rentals or for rent increases.
• Ensure staff leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.).

Administrative & Maintenance Management

• Afford administrative & leasing reporting is accurate, complete, and submitted on a timely basis.
• Afford assistance with the emergency team for the property; ensures proper response and handling of all property emergencies with staff, residents, buildings, etc. within company guidelines to minimize liability.
• Afford maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours).
• Afford plan for and utilize property resources, equipment and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.).
• Afford give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed).

Travel

• This position entails travel, estimated at 25-50% of work time annually.
• Travel may be required for property visits, conferences, training sessions, or other business-related activities.