Regional Maintenance Director

Responsibilities

• Coordinate and conduct assessments and inspections of incoming properties, providing cost estimates for correcting capital deficiencies and deferred maintenance.
• Assist in preparing budgets for new acquisitions and oversee the implementation of policies, preventative maintenance programs, and Emergency Action Plans for each community.
• Provide direct oversight, coordination, and post-incident supervision during emergencies such as fires, floods, or other major property damage events, ensuring safety, mitigation, documentation, and timely recovery in alignment with company SOPs.
• Support Business Managers and Regional Property Managers with annual budgets and service contract bids.
• Evaluate service ticket completion and enhance service levels, addressing resident reviews and developing action plans as needed.
• Ensure compliance with unit turn programs, required annual inspections, and company policies.
• Evaluate vendor lists annually based on quality and pricing.
• Analyze financial statements to establish trends and predict future monetary needs.
• Ensure Maintenance Supervisors comply with company SOPs and assist them in preparing for property visits and inspections.
• Communicate standards for cleanliness and overall appearance of community areas.
• Periodically inspect contractor and vendor work to verify quality and compliance.
• Collaborate with the Regional Training Director to maximize training opportunities and encourage maintenance team participation in events.
• Provide feedback on Maintenance Supervisors' performance and communicate company policies.
• Schedule floating maintenance personnel, assist in hiring maintenance staff, and participate in RMD team meetings.
• Develop future maintenance leadership through teaching and coaching, manage compliance documentation, and update policies as needed.
• Manage capital projects when dedicated support is unavailable, coordinating with CapEx project managers for timely completion.

Qualifications

• Minimum 5 years as a Maintenance Supervisor in multi-family maintenance and facilities.
• Ability to lead, coach, train, and develop on-site maintenance teams.
• Capable of managing minor capital repairs and projects through all phases from scoping to close-out.
• Familiarity with Mechanical, Electrical, Plumbing, Fire & Life Safety, Elevator, and other building systems relevant to the portfolio.
• Experience in environmental remediation and knowledge of property insurance claim processes required.
• Must be available for emergency site response.
• Knowledgeable of city, state, and federal codes related to multifamily housing maintenance, and able to comply with local HOA and architectural control requirements.
• Strong understanding of OSHA regulations.
• High school diploma or equivalent required, along with excellent verbal and written communication skills.
• Valid driver's license and proficiency in Microsoft Office and Google applications needed.