Regional Loss Prevention Manager

Essential Duties And Responsibilities

• Provide leadership and direction to field personnel in all areas of loss prevention, safety, and operational compliance.
• Drive adherence and execution of LP and Safety related processes in assigned areas through store visits and communication. This includes virtual and in-person meetings and messaging, phone calls, and conference calls.
• Conduct LP Snapshot audits in select stores to train store staff and ensure adherence to company policies and procedures. Report findings to store leadership in a timely manner through the audit management system.
• Assist field teams in designing action plans to establish adherence where needed.
• Implement and maintain high shrink target store plan to alleviate shrinkage in at-risk areas and train store personnel on shrink reduction strategies. Ensure assigned stores can properly use all LP tools. This includes Auror, CCTV, alarm pass codes, safe combinations, security passwords, and other security controls. Utilize these tools reduce shrink and risk exposure and support building security.
• Utilize Auror crime intelligence platform to identify crime and safety threats targeting the company, staff, and customers. Conduct investigations in conjunction with Law Enforcement to identify and arrest perpetrators. Investigate online marketplaces to identify selling of stolen product. Work with law enforcement to identify sellers and recover stolen assets.
• Utilize Agilence POS exception reporting system to identify internal theft and fraud. Investigate and process cases as per company policy.
• Train store personnel on physical inventory processes. Supervise preparation efforts for physical inventory counts.
• Demonstrates high level of quality work, attendance and appearance.
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.

Qualifications

High school diploma or equivalent required. Bachelor's degree in Business Administration, Criminal Justice, or a related field preferred. Minimum 5 years of experience in loss prevention, retail operations, or a related field. Proven ability to lead and manage a team. Strong knowledge of loss prevention techniques, including surveillance, inventory control, and employee monitoring. Experience with Auror, CCTV, and other security tools. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite. Valid driver’s license and reliable transportation are required.